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Suttons Reviews

https://www.suttons.co.uk
Rated
Excellent
Service
4.2
/5
Product
3.9
/5

5

4

3

2

1

3,124

826

435

201

381

4,967

ratings over the past year

Displaying all 20,328 reviews
Trusted Customer
3 years ago
Date of purchase: 17/12/2021
Good and reliable
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Megan
Suttons
3 years ago
Thank you for the 5 star review of your order and our service. We do appreciate you taking the time to leave your comments.
Trusted Customer
3 years ago
I've said enough thank you............................
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Elaine Crunden
Orpington
3 years ago
Date of purchase: 19/12/2021
What Elaine Crunden said about Suttons:
Sadly the gift was addressed incorrectly, 58 instead of 59 and therefore couldn't be delivered by the courier as 58 doesn't exist! Unfortunately, by the time I could speak to courier, robot at depot...

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Amy
Suttons
3 years ago
Thank you for your review. We sincerely apologise for the problems that you had with this order. We have the correct address on our system and can only apologise that this error occurred. We are pleased that our Customer Service Team were able to arrange a refund but can only apologise for the disappointment this must have caused. Kind Regards, Suttons
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Gerald Murphy
3 years ago
Date of purchase: 20/12/2021
What Gerald Murphy said about Suttons:
Fairly generous allocation for the price, even before they added a couple of duplicates gratis. originally the website got the price slightly wrong, but immediately corrected on application.
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Megan
Suttons
3 years ago
Thank you for the 5 star review of your order and our service. We do appreciate you taking the time to leave your comments.
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Trusted Customer
3 years ago
Date of purchase: 01/12/2021
Arrived in good condition. Obviuosly I won't know how good they are until the spring but if they are as good as their plants I am hoping not to be disappointed.
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Megan
Suttons
3 years ago
Many thanks for taking the time to share your feedback with us we hope they give you a fantastic display in the spring.
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Ashley Smith
3 years ago
Date of purchase: 29/12/2021
What Ashley Smith said about Suttons:
Very poor, lied to numerous times
Really poor, placed an order in October. Chased at the start of December to be told it was being picked and would be delivered by the 15th, chased again on 17th, again told was being picked. Assured...

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Amy
Suttons
3 years ago
Thank you for your review. We apologise for the delay and disappointment with your order. Unfortunately live products sometimes take longer to reach the optimal condition for growing on which can cause some delays. We can see that a delay email was sent but we are sorry if you did not receive this. We apologise for the inconvenience with this order and we will pass on your feedback. Kind Regards, Suttons
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Chris Thomas
3 years ago
Date of purchase: 29/12/2021
What Chris Thomas said about Suttons:
Lack of communication and delayed delivery
I ordered a few plants back in October and the delivery then was 3-4 weeks I had no communication to say when my order was coming then when it did arrive only 2 of the 3 items had been sent with no...

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Megan
Suttons
3 years ago
Thank you for your feedback. We are ever so sorry for the delay in delivering your order in its entirety, sadly due to an issue with crop we were forced to delay the dispatch of the 3rd variety, you should of received an email notifying you of this so we are truly sorry if this has not been the case. We apologise for any inconvenience caused and we appreciate your review.
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Margaret White
3 years ago
Date of purchase: 22/12/2021
What Margaret White said about Suttons:
Excellent company. Very healthy plants/bulbs. Delivery service as expected.
As usual Suttons give excellent service, also the plants/bulbs arr always in good condition.
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Megan
Suttons
3 years ago
We appreciate your 5 star feedback and continued support. We are so pleased to hear you are happy with the products you have received and our service.
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Trusted Customer
3 years ago
Date of purchase: 21/12/2021
Beautiful bulbs just coming out in bloom.
Brilliant gift
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Megan
Suttons
3 years ago
Thank you for the 5 star review of your order and our service. We do appreciate you taking the time to leave your comments.
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Trusted Customer
3 years ago
Date of purchase: 15/12/2021
Plants arrived in good condition with plenty of flowers in bud but some still to come.
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Megan
Suttons
3 years ago
We are so pleased to hear you are happy with the service and products you have received, thank you ever so much for sharing your review with us.
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Alison McConville
3 years ago
Date of purchase: 20/12/2021
What Alison McConville said about Suttons:
Fast delivery .well packaged
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Megan
Suttons
3 years ago
Thank you for your 5 star review, we are grateful for your feedback and are pleased to hear the order arrived on time.
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About Suttons
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!
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0333 043 0700
Suttons,, Woodview Road, Paington, Devon, TQ4 7NG, United Kingdom
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About Suttons
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!