Merchant Logo

StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

3,092

159

18

10

21

3,300

ratings over the past year

Displaying all 21,721 reviews
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Very helphul and profesionnal people.Very patient when dealth with my debt issues even though I…
Very helphul and profesionnal people.Very patient when dealth with my debt issues even though I was often very stressed and impatient.A big thank you in particular to Christopher Lightfoot who was...

Read all
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
They were extremely helpful and understanding offering practical advice and solutions in a time of…
They were extremely helpful and understanding offering practical advice and solutions in a time of great stress and difficulty.
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Helpful clear advice
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Excellent service, can't recommend it enough!
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
They have been so helpful with my current problem.
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
I was referred to stepchange debt by my bank. I was overwhelmed by the helpfulness and…
I was referred to stepchange debt by my bank. I was overwhelmed by the helpfulness and the kind understanding of my situation by the staff. I am now able to get myself back on track. I would...

Read all
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Very helpful, caring and understanding
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Very helpful and reassuring. I sleep a lot better.
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
I feel that if I had not had your advice and experience I would not have…
I feel that if I had not had your advice and experience I would not have known what to do and for the first time I had some hope.
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
They are very understanding and are very much on the ball.
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
Read all
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.