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StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

3,097

159

18

10

21

3,305

ratings over the past year

Displaying all 21,733 reviews
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Thanks for giving me back my life.More power.
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Step Change really helped me sort out my financial problems, I can recommend them highly…
Step Change really helped me sort out my financial problems, I can recommend them highly to any one suffering financial worrie, they give great advise and can help via telephone or email, they...

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Trusted Customer
10 years ago
Date of purchase: 05/02/2015
StepChange are easy to deal with via phone or live chat and very helpful. The…
StepChange are easy to deal with via phone or live chat and very helpful. The only issue I had was that my debtors did not seem to receive any paperwork which meant I had to phone each of them and...

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Trusted Customer
10 years ago
Date of purchase: 05/02/2015
I have excellent service. Staff have always been very helpful and reassuring.
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
I was treated with the utmost respect and understanding of our situation. Nothing more could have…
I was treated with the utmost respect and understanding of our situation. Nothing more could have been done to make our ongoing experience more comfortable. All staff I spoke to made me feel a real...

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Trusted Customer
10 years ago
Date of purchase: 05/02/2015
From the first contact I made I felt very supported. They kept me fully informed…
From the first contact I made I felt very supported. They kept me fully informed of my choices and now I feel in control of my life again. I have had to take more responsibility of how I manage my...

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Trusted Customer
10 years ago
Date of purchase: 05/02/2015
excellent service they are life changers
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Easy to contact and keep check of account online
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
I found Step Change to be very professional, helpful, and most of all knowing what you…
I found Step Change to be very professional, helpful, and most of all knowing what you are going through when you first contact them.
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
very understanding and helpful
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.