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StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

3,086

158

17

10

21

3,292

ratings over the past year

Displaying all 21,708 reviews
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
StepChange are so helpful when you require help with debt. We had a drop in…
StepChange are so helpful when you require help with debt. We had a drop in income due to illness and couldn't afford our loan repayments. The stepchange debt management plan gives piece of mind...

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Trusted Customer
10 years ago
Date of purchase: 05/02/2015
First class and I am very pleased with the professional way in which they deal…
First class and I am very pleased with the professional way in which they deal with things
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Such a relief to pick up the phone and talk to someone that can see…
Such a relief to pick up the phone and talk to someone that can see the light at the end of the tunnel. Knowing that if circumstances change, so can the repayment plan is another weight off ones...

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Trusted Customer
10 years ago
Date of purchase: 05/02/2015
exc
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Step Change has help me a lot by lifting my debt off my shoulder, because…
Step Change has help me a lot by lifting my debt off my shoulder, because it was really hard with a situation l do not have job and debtors were on my neck. l thank step change with their service....

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Trusted Customer
10 years ago
Date of purchase: 05/02/2015
They made everything so easy and I felt very reassured that everything was being taken…
They made everything so easy and I felt very reassured that everything was being taken care of. I was very surprised just how quickly everything was put in place for me. The staff were so friendly...

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Trusted Customer
10 years ago
Date of purchase: 05/02/2015
I could not fault Step Change, they helped me out of an impossible financial situation and…
I could not fault Step Change, they helped me out of an impossible financial situation and back into a realistic one. Their staff are amazing and helped and guided me every step of the way. You feel...

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StepChange Debt Charity
StepChange Debt Charity
10 years ago
Thanks for your feedback. It's great to hear that you feel more positive about your situation. Wishing you all the best for the future, Laura and the team at StepChange Debt Charity
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Nice people to speak to, always get back to you, even if it takes a…
Nice people to speak to, always get back to you, even if it takes a while because they are busy. The charity has given me peace of mind, sorting things out for me. Only reason I have not marked...

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Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Every person I spoke to made me feel at ease, and was polite, helpful, and…
Every person I spoke to made me feel at ease, and was polite, helpful, and sorted out my problems. I would recommend them to everyone in the same situation.
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
service provided good
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.