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StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

3,104

158

18

10

21

3,311

ratings over the past year

Displaying all 21,746 reviews
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Great customer service and really helped me with quite a stressful problem
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
very good service clear and helpful took a great deal of weight off my mind,…
very good service clear and helpful took a great deal of weight off my mind, I can now sleep better.
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Very helpful when I contacted them, explained to me how everything would work and what…
Very helpful when I contacted them, explained to me how everything would work and what I had to do. I did not feel like I was being rushed or forced into anything.
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Fantastic charity. Always willing to help with any questions however small they mY seem to…
Fantastic charity. Always willing to help with any questions however small they mY seem to us. Would recommend to anyone in need of help. I don't know where I would be now without the help x
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
They have been very helpful
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
I have received the best advice and service possible. Everybody who I spoke to was kind,…
I have received the best advice and service possible. Everybody who I spoke to was kind, considerate and very helpfull. I would recommend Stepchange 100%.
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
A weight was lifted after talking to their friendly and understanding staff.
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
The process was very complicated for us but that was because our situation was quite…
The process was very complicated for us but that was because our situation was quite complex. The staff at step change have been very helpful and guided us well up to plan set up stage. I think that...

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Trusted Customer
10 years ago
Date of purchase: 05/02/2015
very good and helpful service
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
I am really pleased with the way stepchange dealt with my problems. I would recommend them…
I am really pleased with the way stepchange dealt with my problems. I would recommend them to anyone. Thank you stepchange .
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.