Merchant Logo

StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

3,107

158

18

10

21

3,314

ratings over the past year

Displaying all 21,750 reviews
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
You have no idea how much you have helped me. I cannot put into words…
You have no idea how much you have helped me. I cannot put into words just how much I appreciated your help. Thank you so much.
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
I found the people at stepchange to be very helpful and understanding when it comes to…
I found the people at stepchange to be very helpful and understanding when it comes to helping and advising people on debt issues. I would recommend anyone with debt issues to talk to Stepchange.
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
They are excellent!! They've helped me through a very difficult period and the advice and…
They are excellent!! They've helped me through a very difficult period and the advice and support they've given me has been invaluable. I live in New Zealand and have a rented house in the UK........

Read all
Merchant Logo
StepChange Debt Charity
StepChange Debt Charity
10 years ago
Thanks for your feedback. I'm pleased to hear you've found our service useful. I wish you all the best for the future! Kind regards, Laura and the team at StepChange Debt Charity
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
They are brilliant. It took me ages to summon the courage to ring them &…
They are brilliant. It took me ages to summon the courage to ring them & admit I had a debt problem, but I needn't have worried the lady I spoke to was really reassuring & helpful even when I got...

Read all
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Friendly and helpful
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
So helpful - instant peace of mind!
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Sympathetic and non-judgemental at a difficult time.
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Helpful friendly and gave an excellent service
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
I am a comparatively new customer, but my short experience has been one of honesty, helpfulness…
I am a comparatively new customer, but my short experience has been one of honesty, helpfulness and curtesy.
Trusted Customer
10 years ago
Date of purchase: 05/02/2015
Always quickly through to advisor on phone and always helpful and friendly. Have really helped…
Always quickly through to advisor on phone and always helpful and friendly. Have really helped me deal with stress of debt over last few months.
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
Read all
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.