The advice was excellent. There was no attempt to sell other or higher priced cover. Easy to complete the process.
Steph
SportsCover Direct
10 years ago
Thank you for your feedback - we are pleased to hear that you found the advice given to be excellent - finding cover to suit your needs and not that of a higher price. It is great you found the process of purchasing your insurance easy to complete.
Date of purchase: 13/06/2016
0
Share
TC
Trusted Customer
cornwall
10 years ago
What Trusted Customer said about SportsCover Direct:
very polite and knowledgeable, told me exactly what I needed to know.
Steph
SportsCover Direct
10 years ago
Thank you for your comments - it is great to hear that you found SportsCover Direct staff very polite and knowledgeable and able to tell you exactly what you needed to know.
Date of purchase: 27/05/2016
0
Share
TC
Trusted Customer
Colchester Essex
10 years ago
What Trusted Customer said about SportsCover Direct:
Unfortunately, if you just want to renew your policy and have no change to injuries, or medication over the last 2 years, you still have to phone up the help line to speak to a representative. This...
Read more
Alison
SportsCover Direct
10 years ago
We are sorry to hear that you had issues when trying to renew your policy. Our records indicate that you were trying to get a new quote for another year rather than having clicked on "renew policy". The latter option would have carried forward any previously agreed medical terms assuming that there were no changes, whereas under the new quote option we would ask you to provide us with details again because we might want to apply different terms if you were planning to do sports not previously covered for example. I am glad to hear that the member of our sales team renewed the policy quickly and efficiently for you, carrying forward your medical endorsement from last year.
Date of purchase: 13/06/2016
0
Share
TC
Trusted Customer
10 years ago
What Trusted Customer said about SportsCover Direct:
We are pleased to read that you found SportsCover Direct's service was quick and easy to use with no hassle when purchasing your sports insurance. Thank you for taking the time to feed back to us.
Date of purchase: 09/06/2016
0
Share
Trusted Customer
10 years ago
It was straight-forward to purchase the insurance online.
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - it is great to see that you found it straight forward to purchase your insurance online with SportsCover Direct.
Date of purchase: 09/06/2016
0
Share
TC
Trusted Customer
Aylesbury
10 years ago
What Trusted Customer said about SportsCover Direct:
Thank you for your feed back. It is great to hear that you found SportsCover Direct easy to use with great cover for your activities.
Date of purchase: 09/06/2016
0
Share
TC
Trusted Customer
10 years ago
What Trusted Customer said about SportsCover Direct:
simple and easy to renew on the site
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - we are pleased to hear that you found it simple and easy to renew your insurance with SportsCover Direct on our website.
Thank you for your feedback - feedback emails are sent to the correspondence email address provided and therefore although the policy name may be for the child it would be the parent who receives the notification. We are pleased to hear however, that you found SportsCover Direct overall excellent when purchasing your insurance.
Thank you for your feedback - feedback emails are sent to the correspondence email address provided and therefore although the policy name may be for the child it would be the parent who receives the notification. We are pleased to hear however, that you found SportsCover Direct overall excellent when purchasing your insurance.
Date of purchase: 12/06/2016
0
Share
TC
Trusted Customer
10 years ago
What Trusted Customer said about SportsCover Direct:
Easy to use and quick
Steph
SportsCover Direct
10 years ago
Thank you for your feedback - we are pleased to hear that you found SportsCover Direct was easy to use and quick to purchase your sports insurance.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.