This is the second time I have used this company. I received my policy and card on time. Website is simply laid out. Information quick to read and easy to understand. Instant quote and...
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Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - it is great to read that this is the second time you have used us for insurance and you received your policy and card on time, found the website simply laid out with information quick to read and easy to understand and you liked that you received an instant quote and confirmation.
Date of purchase: 31/07/2016
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Trusted Customer
Northern Ireland
10 years ago
What Trusted Customer said about SportsCover Direct:
Great price for a holiday with a few days cycling
Steph
SportsCover Direct
10 years ago
Thank you for your feed back - it is great to see you found a great price for your insurance cycling on holiday for a few days with SportsCover Direct.
Date of purchase: 24/07/2016
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Trusted Customer
Suffolk
10 years ago
What Trusted Customer said about SportsCover Direct:
Very simple to use. Seems good value for money but we will see if I have a claim.
Steph
SportsCover Direct
10 years ago
Thank you for your comments - we are pleased you found SportsCover Direct very simple to use and good value for money.
Very easy to complete and covered the exact sport I was playing (touch rugby). I would definitely buy again for future trips.
Steph
SportsCover Direct
10 years ago
Thank you for your comments - it is great to hear that you found it very easy to complete and cover the exact sport you were playing and that you would definitely buy again for future trips.
Date of purchase: 29/07/2016
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Trusted Customer
telford
10 years ago
What Trusted Customer said about SportsCover Direct:
Very quick to apply. Easy to go through the website.
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - it is pleasing to hear that you found it very quick to apply for your cover and easy to go through the website.
Date of purchase: 30/07/2016
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Trusted Customer
10 years ago
The person I spoke to was efficient
Steph
SportsCover Direct
10 years ago
Thank you for your feedback - we are happy to hear that you found our sales executive was very efficient.
Date of purchase: 26/07/2016
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Trusted Customer
10 years ago
What Trusted Customer said about SportsCover Direct:
I was recommended the service by a friend who often uses Sports Cover Direct however I disappointed with the gentleman who dealt with my query on the phone. He was not very informative in comparing...
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Steph
SportsCover Direct
10 years ago
Thank you for your comments - these will be passed on to the relevant department. I apologise that the benefits of the cover were not highlighted to you and you felt you that you were not well informed by our sales executive - we are sorry to hear that you would not buy from us again but we will take your comments into consideration and we value your feed back to allow us to improve our service.
Hard to rate the service when I haven't actually used it yet, but getting fed up of the "Please rate us" spam. Just sell me the insurance and don't pass my details on.
Steph
SportsCover Direct
10 years ago
Thank you for your comments - we will take this into consideration when asking for feed back in the future. We do not pass on any customer details, Feefo is our ratings and review provider which we use to ask and track customer feedback. We are constantly striving to provide our customers with the best possible service and our customers feed back really does help us to improve our offering.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.