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SPCA Pet Insurance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 686 reviews

Trusted Customer

Feefo Verified

4 years ago

Extremely long winded reading out to me of all the documents and conditions which i would have much preferred to have read myself. Also the sales agent said he would send me an email i could reply to...

SPCA Pet Insurance

4 years ago

Hi there, Thank you for taking the time to share your feedback with us and we apologise for any inconvenience caused during your experience. We appreciate you letting us know and have passed your feedback on to the relevant team to review. Please let me know if you would like for one of our team members to be in touch to discuss your experience or any queries further. Kind regards, Alisa

Product reviews

Date of purchase: 28/04/2022

Erin Yorke

Feefo Verified

4 years ago

What Erin Yorke said about SPCA Pet Insurance:

I was well informed and when I asked questions they were answered without doubt or hesitation.

Product reviews

Date of purchase: 27/04/2022

Trusted Customer

Feefo Verified

4 years ago

Very efficient process.

Instantly got in touch via the phone after requesting information on the website. Thorough assessment of our needs and then explanation of the options available to us. Fast call back. Great...

Product reviews

Date of purchase: 22/04/2022

Trusted Customer

Feefo Verified

4 years ago

The process for arranging insurance for my little one was very easy.

the person I spoke to was very pleasant and extremely helpful

Product reviews

Date of purchase: 20/04/2022

Trusted Customer

Feefo Verified

4 years ago

The operator was very nice, but: I received several random calls about the insurance during the work day which are very distracting. Insurance is an important arrangement, but taking a client by...

SPCA Pet Insurance

4 years ago

Hi there, I am sorry to hear of your dissatisfaction and appreciate you sharing your feedback with us, which has been passed on to the relevant team to review. We apologise for any concerns caused and would like the opportunity to discuss any queries you might have further with you. If you would like to speak with one of our team members further, please don't hesitate to let me know and I will arrange for the relevant team to be in touch with you at a suitable time. Kind regards, Alisa

Date of purchase: 21/04/2022

Angela Peterson

Feefo Verified

Puhoi

4 years ago

What Angela Peterson said about SPCA Pet Insurance:

The best pet insurance out there

Very quick and easy to set up and pay online. Great range of insurance options and payment plans. Donating a portion of my premiums to the SPCA was the main reason for choosing to insure my puppy...

Product reviews

Date of purchase: 14/04/2022

Trusted Customer

Feefo Verified

4 years ago

Amazing service

The service was amazing, so helpful and great to talk to, didn’t feel any pressure at all and she explained everything to me as well as answering all my questions

Product reviews

Date of purchase: 19/04/2022

Janet Ingham

Feefo Verified

New Plymouth

4 years ago

What Janet Ingham said about SPCA Pet Insurance:

When looking for pet insurance ,it was extremely helpful to have a person explain and talk me through the three different options of insurance cover for my cat's, which then let me choose the...

Product reviews

Date of purchase: 19/04/2022

Trusted Customer

Feefo Verified

4 years ago

No policy documents arrived, no customer service, no returned phone when asking for said documents. I will be cancelling if I can ever get hold of customer service not the new policy people who can't...

SPCA Pet Insurance

4 years ago

Hi there, Thank you for sharing your experience with us, I am sorry to hear of any frustrations caused. As this is not the type of service we expect our customers to receive, we appreciate you bringing this to our attention. I have passed on your feedback to the relevant department to action your request. If you would like further assistance, please let me know and that can be arranged accordingly. Kind regards, Scott

Product reviews

Date of purchase: 03/04/2022

Trusted Customer

Feefo Verified

4 years ago

My little dog needs all the protection she can have she’s worth it

Product reviews

Date of purchase: 11/04/2022

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SPCA Pet Insurance Reviews

SPCA Pet InsuranceMore reviews of this product (722)View product websiteseems like a reasonable price.

SPCA Pet InsuranceMore reviews of this product (722)View product websiteI liked the fact that I didn't have to pay an excess

SPCA Pet InsuranceMore reviews of this product (722)View product websiteSeems to be a good product for our needs at this point. Like the idea of it benefiting the SPCA also.

SPCA Pet InsuranceMore reviews of this product (722)View product websitethe fortnightly payments are managable

SPCA Pet InsuranceMore reviews of this product (722)View product websiteGreat choice of plans and payment options. Love that I am helping the SPCA with a portion of my premiums

SPCA Pet InsuranceMore reviews of this product (722)View product websiteI really wanted to purchase my insurance from SPCA because I knew a portion of fees go back to caring for animals around New Zealand

SPCA Pet InsuranceMore reviews of this product (722)View product websiteI feel that after discussing my needs with the SPC representative that I was able to pick the correct level of insurance for my needs

SPCA Pet InsuranceMore reviews of this product (722)View product websiteStill awaiting documents and **** service. Over waiting (been a month and multiple phone calls) will be canceling and going else where.

SPCA Pet InsuranceMore reviews of this product (722)View product websiteSeems reasonable enough as I said before she’s worth it

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