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SPCA Pet Insurance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 702 reviews

Vivienne Powell

Feefo Verified

3 years ago

What Vivienne Powell said about SPCA Pet Insurance:

The form was mostly easy to fill in. The date section could be improved.

Everything was easy except the date section. Day / month / year would have been easier.

SPCA Pet Insurance

3 years ago

Hi Vivienne, We are pleased to hear of your experience when setting up your policy online and appreciate you taking the time out of your day to share your feedback with us. Kind regards, Alisa

Product reviews

Date of purchase: 10/01/2023

Yber Luka De Oliveira

Feefo Verified

3 years ago

What Yber Luka De Oliveira said about SPCA Pet Insurance:

Very easy to understand, easy to chose the plan and quick.

SPCA Pet Insurance

3 years ago

Hi Yber, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Product reviews

Date of purchase: 07/01/2023

Karen Husband

Feefo Verified

3 years ago

What Karen Husband said about SPCA Pet Insurance:

Great service and excellent support that you have provided Thank you very much

SPCA Pet Insurance

3 years ago

Hi Karen, Thank you for sharing your feedback with us, we appreciate the support. Kind regards, Scott

Product reviews

Date of purchase: 05/01/2023

Brian Docherty

Feefo Verified

3 years ago

What Brian Docherty said about SPCA Pet Insurance:

WE have just joined.

The communication from the young lady was excellent and quite thorough

SPCA Pet Insurance

3 years ago

Hi Brian, Welcome! Thank you for sharing your feedback, we appreciate the great review. Kind regards, Scott

Product reviews

Date of purchase: 20/12/2022

Melissa Fechney

Feefo Verified

3 years ago

What Melissa Fechney said about SPCA Pet Insurance:

Have yet to receive my policy

SPCA Pet Insurance

3 years ago

Hi Melissa, Thank you for bringing this to my attention, our team will look into this. Kind regards, Scott

Product reviews

Date of purchase: 30/12/2022

Trusted Customer

Feefo Verified

3 years ago

The lady was really helpful

SPCA Pet Insurance

3 years ago

Hi there, Thank you for letting us know about your thoughts, we appreciate the feedback. Kind regards, Scott

Date of purchase: 30/12/2022

Trusted Customer

Feefo Verified

3 years ago

The man I spoke to was really lovely and very helpful. Great service.

SPCA Pet Insurance

3 years ago

Hi there, Thank you for sharing your thoughts with us, it is a pleasure to hear that you appreciate the service provided. Kind regards, Scott

Product reviews

Date of purchase: 29/12/2022

Trusted Customer

Feefo Verified

3 years ago

Pushy sales person

Way too pushy. Sales person just assumed I'd want the product and wasn't giving me time to go over docs.

SPCA Pet Insurance

3 years ago

Hi there, Thank you for taking the time to reach out and for bringing this to our attention. We are sorry to hear of any upset caused during your recent experience and appreciate the opportunity that you have provided us to look into this matter further. As this is not the service that we expect our customers to receive, we have passed your feedback on to the relevant team to review in more depth. Please don't hesitate to reach out if you require any assistance in the future. Kind regards, Alisa

Product reviews

Date of purchase: 20/12/2022

Hulita Falaniko

Feefo Verified

3 years ago

What Hulita Falaniko said about SPCA Pet Insurance:

Thank you for your kind and friendly service

The lady that I was talking to was really nice and friendly- thank you for taking the time to answer all of my questions!

Product reviews

SPCA Pet Insurance

3 years ago

Hi Hulita, Thank you for taking the time to share your review with us. We are delighted to know of the service that you received when speaking with our team member, however we are sorry to hear of any dissatisfaction regarding your policy and appreciate your feedback. Please don't hesitate to reach out to our team if you have any queries or require any assistance in the future. Kind regards, Alisa

Date of purchase: 07/12/2022

Lauren De Bude

Feefo Verified

3 years ago

What Lauren De Bude said about SPCA Pet Insurance:

Quick and effective

SPCA Pet Insurance

3 years ago

Hi Lauren, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Product reviews

SPCA Pet Insurance

3 years ago

Hi Lauren, Thanks again for sharing your review with us. We are sorry to hear of any confusion caused when reviewing our policies and appreciate you sharing your feedback with us. As we are always looking for ways to enhance our service, your feedback will assist us with this. Please don't hesitate to reach out if you have any queries in the future. Kind regards, Alisa

Date of purchase: 07/12/2022

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SPCA Pet Insurance Reviews

SPCA Pet InsuranceMore reviews of this product (745)View product websiteThe price was good and the infomation read well.

SPCA Pet InsuranceMore reviews of this product (745)View product websiteAffordable plans and pretty easy to know what's in.

SPCA Pet InsuranceMore reviews of this product (745)View product websiteGreat service. It was great to deal with the team.

SPCA Pet InsuranceMore reviews of this product (745)View product websiteNot sure we have only just signed up so we have not required to use the insurance. One complaint is, we have signed up but continually receiving promotional email, quite annoying when you already...Read more

SPCA Pet InsuranceMore reviews of this product (745)View product websiteHave yet to revive the policy

SPCA Pet InsuranceMore reviews of this product (745)View product websiteReally pleased with what is peovided

SPCA Pet InsuranceMore reviews of this product (745)View product websiteI cancelled. As I suspected Pd would cover patella issues

SPCA Pet InsuranceMore reviews of this product (745)View product websiteEven though the customer service was fantastic, I feel like the cover that my insurance covers is a bit lacking. I have decided to go through with it anyway because of how awesome the lady on the...Read more

SPCA Pet InsuranceMore reviews of this product (745)View product websiteHard to tell the exact differnce between the products

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