Just joined. Found the process easy and they didn't put any pressure on unlike another company I had a quote from. Explained everything and answered any queries I had.
CX
SPCA Pet Insurance
2 years ago
Hi there,
Thank you for taking the time to share your great review with us, we really appreciate it.
We are happy to hear of the service that you received when speaking with our team member and that you have been left feeling informed when finding cover to suit your needs.
Kind regards,
Alisa
It really annoyed me how I'd be trying to shop for a quote, and having to hide the quote behind an email and phone number is justifiable, but what I found incredibly annoying was the barrage of cold...
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CX
SPCA Pet Insurance
2 years ago
Hi there,
Thank you for taking the time to share your review with us, I am sorry for any inconvenience caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes.
Again, thank you for bringing this to our attention, your feedback has been passed onto the relevant team.
Kind regards,
Scott
Hi there,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
Product reviews
Date of purchase: 15/01/2024
0
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Trusted Customer
Feefo Verified
2 years ago
Very helpful with what I was after
CX
SPCA Pet Insurance
2 years ago
Hi there,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
I feel really bad, I can't remember the ladies name who helped me but she was amazing! Knew her stuff and very down to earth
CX
SPCA Pet Insurance
2 years ago
Hi there,
Thank you for taking the time to share your lovely review with us, we really appreciate it and will share your very kind words onto our team member on behalf.
Kind regards,
Alisa
Product reviews
Date of purchase: 15/01/2024
0
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AC
Andrew Clearwater
Feefo Verified
2 years ago
What Andrew Clearwater said about SPCA Pet Insurance:
Friendly staff answered all my questions and competitive pricing
CX
SPCA Pet Insurance
2 years ago
Hi Andrew,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
Very helpful and calm. Got to the point quickly no wolling.
CX
SPCA Pet Insurance
2 years ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Product reviews
Date of purchase: 11/01/2024
0
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GM
Greg Mattison
Feefo Verified
Cheviot
2 years ago
What Greg Mattison said about SPCA Pet Insurance:
The lady who I spoke to she explained everything thoroughly in a way that could understand she is a great asset to you.
CX
SPCA Pet Insurance
2 years ago
Hi Greg,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Product reviews
Date of purchase: 11/01/2024
0
Share
DJ
Dale Jones
Feefo Verified
Auckland
2 years ago
What Dale Jones said about SPCA Pet Insurance:
Best type of package for our needs and supporting SPCA.
CX
SPCA Pet Insurance
2 years ago
Hi Dale,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
Product reviews
Date of purchase: 11/01/2024
0
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JS
Janice Snowden
Feefo Verified
Dunedin
2 years ago
What Janice Snowden said about SPCA Pet Insurance:
It was such a user friendly registration process. Of course we hope we do not have to use you, but it is good to know that our new pet will be safe
CX
SPCA Pet Insurance
2 years ago
Hi Janice,
We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.