Order arrived two weeks later than stated when order was taken.Only after the second phone call were staff helpful.
Slingsby
Slingsby
15 years ago
Thank you for your reply, we would like to take this opportunely to apologies for the delay in our products, hopefully any further order placed by yourself, you will be informed of expected delivery dates.
Tracy Glennon
I was promised delivery w/c 10/01/11.
Order delivered 24/01/11
Trusted Customer
15 years ago
After agrreing belated delivery due to demands caused by the weather the shovels did not arrive until 14 days after.
Sent 2 emails regarding late delivery still no reply to this day.
Slingsby
Slingsby
15 years ago
Thank you for your info, Slingsby does take pride in our Customer service and unfortunately on this occasion we let you down, hopefully given the chance any other orders will be dealt with more effectively.
Tracy Glennon
Product reviews
Date of purchase: 21/12/2010
0
Share
Trusted Customer
Feefo Verified
15 years ago
Great service, product arrived promptly and well packaged.
Ordered 23.12.10 and received 06.01.11; as this was the Christmas/New Year Holdiay period it is difficult to judge service, however perhaps an estimated delivery at time of order would be helpful.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.