I ordered one snow shovel but it was not in stock and I was offered an alternative that tuerned out to be to my satisfaction. This was duly despateched and arrived when I was advised. Excellent.
Ordered during the holiday. Site said available for next day delivery. On completion of order said would be dealt with on the 4th, so expected delivery on the 5th, they weren't. Next message was...
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Slingsby
Slingsby
15 years ago
Thank you for your reply we are sorry to hear you are not completely satisfied with our service and that our product is not as you might have expected. During the adverse weather and high demand for our winter products, Slingsby struggled with delivering our products to our usual next day delivery standard. Hopefully given the chance any further order will be dealt with more effectively.
Tracy Glennon
First order (snow shovel) dispatched & received v. quickly.
2nd order ( snow shovels + pusher) dispatched with some weeks delay. Understandable given massive demand, but I would like to have been...
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