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Sephora Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sephora | Feefo

Displaying all 178,413 reviews

Yasemin Charlesworth

Wakefield

1 year ago

Date of purchase: 10/04/2024

What Yasemin Charlesworth said about Sephora:

Great stuff

Great products and prices delivered when they said they would be.

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Trusted Customer

1 year ago

Date of purchase: 15/04/2024

Good product and delivery time

Package delivered soon after ordering. Great service

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Brancaster7

East Anglia

1 year ago

Date of purchase: 16/04/2024

What Brancaster7 said about Sephora:

Birthday present for our granddaughter

Easy to access website and just the perfect birthday present for our 16 year old granddaughter. She is delighted with it. Paying was a bit of a problem but then found we could pay through Amazon so...

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Ola Eletu

1 year ago

Date of purchase: 15/04/2024

What Ola Eletu said about Sephora:

Rubbish customer service

I haven’t received my order and there’s been action to rectify it. I’ve already email as to Evri and to Sephora and yet there’s been no response.

Amrit

Sephora

1 year ago

Hi Ola, Thank you for getting in touch with us. After looking into this for you, I can see that you have been contacted regarding this order on 16th April. Should you require any further assistance on top of this, please contact us at care@sephora.co.uk. Apologises for the inconvenience caused. Kind Regards, Customer Care

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Trusted Customer

1 year ago

Date of purchase: 16/04/2024

Excellent

Great service. Prompt hassle free delivery

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Christina

Horsham

1 year ago

Date of purchase: 16/04/2024

What Christina said about Sephora:

Great service

Really good and tried Sephora own brand products this time which are great.

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Toria Kelly

surrey

1 year ago

Date of purchase: 15/04/2024

What Toria Kelly said about Sephora:

first time user impressed!

really quick and loads of products and information

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Trusted Customer

1 year ago

Date of purchase: 16/04/2024

Everything you need and more

Great selection, good price and quality. Love the freebies and points

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Holly Nicholls

Edinburgh

1 year ago

Date of purchase: 16/04/2024

What Holly Nicholls said about Sephora:

Awful.

Got the wrong product, sent it back and then never received a refund.

Amrit

Sephora

1 year ago

Hi Holly, Thank you for getting in touch with us. I am sorry to hear you have not received a refund for your return. After looking into this for you, I can see a refund was issued on 07/05/24. Please allow 2-3 working days for the funds to go back into your account. Apologises for the inconvenience caused. Kind Regards, Customer Care

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Ela Markus

1 year ago

Date of purchase: 16/04/2024

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About Sephora

At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.

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