Hello
Thank you for your feedback and sorry to hear you are experiencing issues with contacting our customer service team.
We have located your email and we will respond promptly regarding your query.
Apologies again for any inconvenience caused.
Kind Regards,
Sephora UK Customer Care
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MH
Martin Hills
Feefo Verified
GBR
2 months ago
What Martin Hills said about Sephora:
Convinced no know it is a counterfeit
The product I purchased Blue de Chanel perfume does not smell like the genuine article I have some still in a bottle and I sprayed some on each arm and everyone said the same the on left arm my...
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Vanessa
Sephora
2 months ago
Hello
Thank you for your recent review.
I am sorry to hear you are experiencing issues with your product.
We will be in touch shortly regarding this matter so we can assist you further.
Kind Regards, Sephora UK Customer Care
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MA
Mandy
Feefo Verified
GBR
2 months ago
What Mandy said about Sephora:
Definitely recommend
Super quick delivery. And good price Definitely recommend
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JW
Julia Watkins
Feefo Verified
2 months ago
What Julia Watkins said about Sephora:
Everything was perfect, and the product was just as described.
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Trusted Customer
Feefo Verified
2 months ago
My Go-To Beauty Store Online
Excellent online shopping experience with Sephora. The website was easy to navigate, with a great selection of products and helpful reviews. Ordering was straightforward, delivery was fast, and...
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Trusted Customer
Feefo Verified
2 months ago
The service was normal it’s just far to expensive.
Barbara
Sephora
2 months ago
Hello,
Thank you for your feedback. We appreciate you taking the time to share your experience. We understand your concerns regarding our pricing, and we continuously strive to provide value that justifies our costs, including the quality of our service and products. We hope you'll consider us again.
Best wishes,
Sephora UK Customer Care
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JQ
Janet Quinn
Feefo Verified
GBR
2 months ago
What Janet Quinn said about Sephora:
A great company.
Great products , great prices and excellent delivery service.
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Trusted Customer
Feefo Verified
2 months ago
Bad shipping
Barbara
Sephora
2 months ago
Hi there,
Thank you for taking the time to share your feedback, and apologies for any delays with your order. Our team has reached out to help and make sure you're taken care of. If there's anything else we can do, please don't hesitate to reach out!
Best wishes,
Sephora UK Customer Care
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.