I was disappointed I thought I ordered 2 but only 1 came there wasn't a delivery…
I was disappointed I thought I ordered 2 but only 1 came there wasn't a delivery note to tell me
Feelunique
Sephora
12 years ago
Thank you for your feedback.
I am very sorry but we had to refund you for one of the products ordered as the stock went into the minus. This does not happen often but unfortunately can when the stock becomes low and customers are placing orders for the same product at the same time.
Goods are despatched in good order, very promptly. This order was problematic as I was…
Goods are despatched in good order, very promptly. This order was problematic as I was promised 10% discount on the Bare Minerals products, but couldn't see where to get the discount at the checkout...
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.