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Sensory Direct Reviews

Rated
Exceptional
Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

401

29

9

5

14

458

ratings over the past year

Displaying all 3,548 reviews
Trusted Customer
10 years ago
Date of purchase: 07/03/2015
No problems with order, advice given for VAT questions.
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Trusted Customer
10 years ago
Date of purchase: 24/03/2015
Fast dispatch and delivery
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Trusted Customer
10 years ago
Date of purchase: 07/04/2015
Very helpfull on phone when i enquired about the body sock.
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Trusted Customer
10 years ago
Date of purchase: 04/02/2015
Order took ages to be sent and I only learnt that their were supply issues…
Order took ages to be sent and I only learnt that their were supply issues when I queried the delay. Should have emailed me as soon as they knew there was an issue.
Trusted Customer
10 years ago
Although previously had a good experience, the last order was dreadfully handled. Delayed due to one item not being in stock (not mentioned at point of order) then further delayed as when it finally came in, another item went out of stock. Very disappointing.
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Sensory Direct
Sensory Direct
10 years ago
Hi and thank you for your feedback. We had some supply issues with one particular product and clearly we should have communicated this to you better. We have since put in new procedures to prevent this happening again. Andrew
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Sensory Direct
Sensory Direct
10 years ago
Thank you on the feedback on the shirt. This product is always tricky to size as it needs to be tight and there is a certain amount of give in the material so that it stretches. We are always happy to exchange products if you need a smaller or larger size. Andrew
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Trusted Customer
10 years ago
Date of purchase: 18/02/2015
quick delivery- easy to use web site
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Trusted Customer
10 years ago
Date of purchase: 27/12/2014
In case I made a mistake they checked due to multiplications , thank you
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Trusted Customer
10 years ago
Date of purchase: 07/04/2015
Fast delivery and fine product
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Trusted Customer
10 years ago
Date of purchase: 08/03/2015
Great
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Trusted Customer
10 years ago
Date of purchase: 07/12/2014
Very knowledgeable and friendly with sound advice
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Trusted Customer
10 years ago
Date of purchase: 13/11/2014
Very fast service. Seemed like no sooner had I ordered it than it was delivered…
Very fast service. Seemed like no sooner had I ordered it than it was delivered to my door.
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About Sensory Direct
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
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Unit 11, Great Western Business Park, WORCESTER, Worcestershire, WR4 9GN, United Kingdom
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About Sensory Direct
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.