How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Savings

Displaying all 6,381 reviews

Trusted Customer

Feefo Verified

7 months ago

savings account

good communication

Sophie

Secure Trust Bank

7 months ago

Hi, We are pleased to hear you are happy with our communication services! Thank you for your feedback, We appreciate it! Kind regards, Sophie

Trusted Customer

Feefo Verified

7 months ago

A Special Bank

Hard to call up but when you get through there's a real live human to speak to. Full confidence in the bank and their trusty staff.

Sophie

Secure Trust Bank

7 months ago

Hi, We are pleased to hear you are satisfied with the customer service we provide! Thank you for your feedback, We appreciate it! Kind regards, Sophie

Dennis Flynn

Feefo Verified

GBR

7 months ago

What Dennis Flynn said about Secure Trust Bank:

Accessing funds and setting up a transfer

Was easy to send an email , get a reply and get the result required,

Sophie

Secure Trust Bank

7 months ago

Hi Dennis, We are pleased to hear you have had no issues with setting up your ISA. Thank you for your review! Kind regards, Sophie

Trusted Customer

Feefo Verified

7 months ago

Excellent service

Talked to Ben who 1. Answered the phone very quickly 2. Could deal with all my mulyiple questions and requests efficiently and fully. 3. Checked regularly that I was happy with what he was doing for...

Sophie

Secure Trust Bank

7 months ago

Hi, We are pleased to hear Ben was a great help to you! His hard work hasn't gone un noticed! Thank you for your positive review We appreciate it! Kind regards, Sophie

Phil Walsh

Feefo Verified

GBR

7 months ago

What Phil Walsh said about Secure Trust Bank:

Competitive rates, easy to deal with

Competitive rates, easy to deal with.

Sophie

Secure Trust Bank

7 months ago

Hi Phil, We are pleased to hear your satisfied with the rates we offer and you have no issue with managing your account! Thank you for your feedback, We appreciate it! Kind regards, Sophie

Trusted Customer

Feefo Verified

7 months ago

Good service

Easy to open new account online that offered a competitive rate of interest.

Sophie

Secure Trust Bank

7 months ago

Hi, We are pleased to hear you are satisfied with the service we provide! Thank you for your feedback, We appreciate it! Kind regards, Sophie

Trusted Customer

Feefo Verified

7 months ago

Straightforward and smooth

Sophie

Secure Trust Bank

7 months ago

Hi, We are pleased to hear you have had no issued with setting up your account with us! Thank you for your feedback! Kind regards, Sophie

Trusted Customer

Feefo Verified

7 months ago

Banking at its best!

Excellent on-line platform for opening a savings account.

Sophie

Secure Trust Bank

7 months ago

Hi, We are pleased to hear you have had a excellent experience with us! Thank you for your feed back, We appreciate it! Kind regards, Sophie

Trusted Customer

Feefo Verified

7 months ago

Very helpful on phone calls and accounts easy to navigate

Sophie

Secure Trust Bank

7 months ago

Hi, We are pleased to hear you are satisfied with the service provided, Thank you for your review! Kind regards, Sophie

Dawn Hall

Feefo Verified

GBR

7 months ago

What Dawn Hall said about Secure Trust Bank:

Good service

So far everything is going good

Sophie

Secure Trust Bank

7 months ago

Hi Dawn, We are pleased to hear you haven't had any issues with your account so far! Thank you for your review, We appreciate it! Kind regards, Sophie