The service from Scotts Castle Holidays was absolutely first class. We had all the information regarding directions, contacts and conditions of use and everything was streamlined, from start to...
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Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Wow, thanks so much for your excellent comments! We strive to provide all of our customers with a first class service, so its certainly good to hear! We would be delighted to help again and look forward to hearing from you ... don't forget a loyalty discount awaits you next time :)
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Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Totally agree, the views are second to none in this part of Scotland! So pleased to hear you had a blissful holiday at this beautiful holiday lodge.
Date of purchase: 27/06/2015
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Trusted Customer
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Irmo, SC
11 years ago
What Trusted Customer said about Scotts Castle Holidays:
Callum was there to greet us when we arrived, and checked in with us during our stay to make sure that all was going well.
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Lovely to hear you found the service excellent overall and the owner helpful onsite too! We hope we may be able to assist again in the future if you ever wish to re book.
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Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Sounds like the property was very well prepared for your groups arrival, leading to a comfortable stay overall, with some nice memories to take away with you. Perhaps we can help again in the future if you wish to return to this charming country house.
Date of purchase: 06/06/2015
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Trusted Customer
Feefo Verified
Sterling, Virginia, USA
11 years ago
What Trusted Customer said about Scotts Castle Holidays:
Smooth booking process, complete information provided beforehand, and pleasant interactions every time we contacted Scotts Castles.
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
So pleased to hear you had a pleasant booking experience and found the website informative. Hopefully we may be able to help with your holiday plans again sometime!
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Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Having stayed hear myself I totally agree, the decor and grounds are lovely and its a lovely castle and a great base for groups! So pleased you had a nice time, should you ever wish to return please don't hesitate to get back in touch!
Very helpful. Quick reply with questions. Easy to use and understand.
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Thanks so much for your comments, we do try and be as helpful and prompt as possible when helping with bookings so this is great to hear!
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Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Sounds like you have some happy holiday stories to share now your home! Excellent to hear the castle exceeded expectations and you had a fabulous time! Glad that the owner was available to assist with a few glitches and you enjoyed your stay. We hope we may be able to help again in the future should you wish to re book.
Date of purchase: 27/06/2015
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Trusted Customer
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Burlington, ON, Canada
11 years ago
What Trusted Customer said about Scotts Castle Holidays:
Naiomi at Scott's was very helpful in answering my questions before booking and ensuring our booking went smoothly and simply.
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Thanks so much for your lovely comments, glad to of been of assistance with your stay! Hopefully we may be able to help again in the future.
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Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Its certainly a great base for a golfing holiday, sounds like the house suited your needs perfectly! Glad you all had a peaceful and relaxing stay after what I can imagine was a challenging few days on the course.
Date of purchase: 27/06/2015
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Trusted Customer
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Ormiston
11 years ago
What Trusted Customer said about Scotts Castle Holidays:
Very smooth service - no problems at all. Would certainly be happy to book through Scotts again.
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Great to hear you would be happy to book through us again, it was a pleasure helping with your stay and we hope to hear from you soon!
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Fabulous to hear you may wish to return, we would be delighted to help but should your numbers increase, hopefully we may have a larger property that would suit too!
Sounds like a nice time was had by all, thanks for taking the time to review your stay.
Excellent service -= particularly responsive and helpful at the telephone.
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Thank you for your excellent feedback, great to hear you found our service responsive and helpful. We do hope we may be able to assist again in the future!
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Great to hear you found the property excellent, seems like you all enjoyed your holiday!
Scots Castle Holidays provided an extremely enjoyable rental process and could not have done a better job. Everything from the description of the property to the directions to the property. ...
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Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
So pleased you found our service, from the website to booking process excellent! Any feedback is always much appreciated and we do hope we may be able to help with any future plans you have to visit Scotland!
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Sounds like an excellent time was had by your entire group, thank you for your comments, we will certainly pass these onto the owners! Great to hear you found the property warm and comfortable enough, with some nice finishing touches/extras. Should you ever wish to re book, we would be delighted to help again!
Jan was yery helpful A tour of the castle and grounds would have been appreciated.Kitchen was excellent-everything else good.
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
Great to hear you found the service helpful! Although its tricky with the owners in residence and other guests onsite. A tour of the castle is not normally part of the booking experience, but owners certainly do their best to offer this if requested.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
11 years ago
We totally agree its a very magnificent castle and area, we are pleased to hear you found the property clean and it sounds like you had a nice time overall!
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
