Thank you for your review. Glad you found our service helpful and the castle clean/comfortable!
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
Great to hear you had a perfect stay! We would love to be of assistance again in the future, please don't hesitate to get in touch if you wish to re book.
Date of purchase: 04/01/2016
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Scotts Castle Holidays:
Prompt responses to my queries and timeous notifications about checking in and traffic conditions.
Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
Thank you for your comments, great to hear you found our service excellent and the travel information found you well. We hope to hear from you again in the future!
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
Fabulous to hear you found the country house beautiful and well equipped, as well as warm and cosy throughout your stay. Sounds like there are lots of little extras onsite to ensure a comfortable stay! Please don't hesitate to get in touch again if you wish to re book we would be delighted to help.
Date of purchase: 27/12/2015
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Scotts Castle Holidays:
A wonderful, homely property. The games room was well used as was the beautiful grand piano. Also Tony and his wife couldn't have been more helpful.
Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
Great to hear you rated our service excellent! It sounds like you had a fantastic stay at the mansion, enjoying the games room and grand piano. Totally agree the housekeepers are very accommodating here, so glad they could help with anything you needed throughout your stay.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
Thank you for your excellent comments regarding the house and grounds, as mentioned it sounds like you all had a fantastic stay and any feedback is always helpful.
We had a nice welcome pack and an absolutely lovely X-mas tree waiting for us - many thanks to the friendly owners!
Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
Great to hear you found our service excellent and also found the owners onsite friendly and helpful too. It sounds like the church was decorated lovely for the Christmas period!
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
Thank you for your comments, sounds like you all had a lovely Christmas stay and we hope we may hear from you again in the future if you would like to re book!
Excellent service. Emails and phone calls answered immediately.
Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
Thank you for your excellent feedback, great to hear you found our service efficient and we hope to be of help again in the future!
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
It sounds like you all had the best time for your Christmas stay! Great to hear you found this quaint castle apartment comfortable and spacious, it sounds like there was something for everyone but it looks like your wee grandson had the most fun exploring the castle and grounds!
Any feedback is considered invaluable, so thank you very much for taking the time to comment. Don't forget to claim your loyalty discount if you wish to return again in the future.
Excellent service.always kept in touch and nothing was a problem if you needed some information or details and very friendly and polite.
Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
Fabulous to hear you found our service informative and friendly! We hope that we may hear from you again in the future should you wish to book a property again.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
Sounds like you had a fantastic stay overall, great to hear that you found the property spacious and well equipped - we totally agree the views are beautiful!
Date of purchase: 27/12/2015
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Scotts Castle Holidays:
Easy booking and response from booking agency was reasonably quick when asked questions
Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
Thank you for your feedback! Great that you found our booking process easy and we hope to be of assistance again in the future.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
10 years ago
Sounds like you guys had a bit of an adventure to get to the lodge, but glad the estate could help and you all had a cosy stay!
The bedroom configurations are as advertised on the website however we will certainly pass your comments onto the owner for future reference. Any feedback is certainly appreciated and if you require a property with zip/link beds for a future please let us know, we would be happy to locate a property for you that has these.
Date of purchase: 18/12/2015
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Trusted Customer
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10 years ago
What Trusted Customer said about Scotts Castle Holidays:
The building was stunning.the food hamper was really lovely. The few issue we had were soon put right. Downside was path to hot tub unlit and no electric light in summer house to get changed. The...
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Amy - Customer Service Team
Scotts Castle Holidays
10 years ago
Lovely to hear you found the tower stunning and I’m sure the hamper was a nice welcome upon arrival. The Summer house and hot tub are great outdoor facilities, very brave of your group to venture from the cosy lounge with the wood burner down to the outdoor hot tub in the Wintry weather!
Sorry to hear the recent heavy rain meant that boating on the small loch was not possible on this visit! Really glad you enjoyed the holiday overall and the owners were to hand for any queries or assistance that you required. If you would like to book your next holiday please don’t hesitate to get back in touch, don’t forget we also offer a loyalty discount!
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
