Perfect to hear you felt our service was excellent and rated us five stars, we'd love to be of assistance again in the future.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
So glad that you all had an enjoyable stay at this Large Holiday House, finding it well equipped as well! Please don't hesitate to get in touch should you ever wish to re book in the future.
Booking was very good, but had to wait too long to be told if some of my additional requests were ok.
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Many thanks for the feedback for our service, apologies the owners of this property were away themselves the week leading up to your stay but we’re glad we managed to catch up with them for you before the holiday to finalise the arrangements for a few extra ‘non-standard’ requests your party had raised.
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Thanks so much, glad to hear you rated the property as excellent and we hope you all have lots of great memories from the get together.
Great to hear you found the booking process easy, we hope to be of assistance again in the future.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Sounds like you all had a lovely Christmas at this Luxury Farmhouse, thank you for your feedback and please don't hesitate to get in touch with us again should you every wish to re book.
Very simple booking process. The ability for all guests in the group to log in individually and pay towards the balance made managing the booking really easy.
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Thank you for your review, we're delighted that you rated our service five stars and that you found the online payment process helpful, when booking your large group holiday.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Sounds like everyone had a magical Christmas break at this luxury property making the most out of the hot tub and golf course - such a bonus having these great facilities onsite!
Perfect that you found the owners friendly and helpful , they certainly go the extra mile for all guests. We would love to help with another trip and hope to hear from you in the future when you wish to return.
Easy to book and any queries were promptly explained to me. Will be booking again.
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Thanks so much, lovely to hear you found our team helpful and swift to answer your queries. Look forward to hearing from you again in the future :)
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Sounds like you all had a fantastic New Year holiday in this beautiful 15th century castle! Glad to hear that the castle was all you hoped for, and the open fires kept your family cosy and warm in the evenings!!
Date of purchase: 23/01/2017
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
I had a couple of problems on my part when booking online. I phoned and talked to Naomi and she was so helpful and she took care of the whole process for me.
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Many thanks for the lovely review, so glad to hear you rated our service as excellent and that we were able to assist with your booking query over the phone. Hope you had a great holiday!
Date of purchase: 23/01/2017
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
Many thanks, glad you found the booking process hassle free and efficient!
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Thank you for taking the time to leave your rating of 3 stars for this popular tower house. This venue is offered as a quirky and comfortable holiday home with the charm of yesteryear, and a maintenance programme is put in place each year so that guest comments can be taken on board and improvements made where ever possible.
We look forward to helping you choose your next holiday house in the near future!
Booking service and property excellent, would happily recommend to my friends.
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Many thanks for the lovely comments regarding our service, so nice to hear you found our team helpful and the booking process hassle free!
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Totally agree with you! This amazing church conversion certainly has the wow factor, glad it accommodated your family well and we 'd be delighted to hear from you again in the future!
Fantastic accommodation,location,every thing that I wanted to treat my family to a very special holiday who were over from Australia to help celebrate my 70th. birthday.My grandchildren had never...
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Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Thanks so much for the fab review, sounds like the castle was everything you hoped for and we hope the family enjoyed the highland experience (with snow!). I'm sure you all have lots of happy memories from the special birthday get together!
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Many thanks for the review, so nice to hear you found the castle fantastic and enjoyed the Highland location!
Fabulous place, cosy and comfy, delighted with the Christmas tree especially for us even though we didn't arrive till the 29th. Fire a bit smokey but wind probably to blame, perfect spot for a family...
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Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Thank you so much for taking the time to leave such a lovely review for this amazing venue. Glad you found the lodge cosy and comfortable, we're sure the Christmas tree added to the NY festivities! We have contacted the owner to check the fire as a matter of course and look forward to welcoming you back in the near future.
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Thanks for the excellent rating, glad you had a nice time!
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
