i booked a fantastic house in Aberfeldy for my sisters hen party, it was a big group to organise and Amy not only gave great suggestions but was also very patient while we made a decision. I would...
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Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
We're thrilled to hear you rated our service five stars and that you will use us again for any future trips! Don't forget to claim your loyalty discount next time :-)
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Sounds like the house was perfect for your hen party weekend, having visited myself I totally agree the kitchen and dining room are super for large groups, with the hot tub and bar fab little extra's! I'm sure the owner could of provided some tips on the Wi-Fi connection if you needed, but sounds as though you were all happy to have a weekend away from it all.
Date of purchase: 13/03/2017
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
Quick, easy, and very clear :) Emails were responded to promptly and helpful info such as directions and floor plans provided without needing to ask
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Thank you for your excellent feedback and for taking the time to submit your comments. We're delighted you found the service quick, easy and clear and we'd love to help again in the future.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Perfect news! It sounds like you couldn't have had a better time at the lodge and it would seem you made the most out of the house and grounds - which is perfect to hear! Totally agree Susan is a credit to the lodge and super helpful when needed! Don't forget to claim your loyalty discount with us if you wish to re book again for later in the year and experience a different season in this wonderful setting.
Date of purchase: 06/03/2017
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
Brilliant service, always on hand to answer my emails and quieries.
Thank you so much, hope to book again in the future.
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Thank you for your five star review, we were delighted to of helped with your castle stay and great to hear you rated our service brilliant. We look forward to helping again with any future holiday plans you may have.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Sounds like everybody enjoyed their holiday at this Highland Castle. Totally agree the team on site are always super accommodating, we hope to welcome you back again soon.
Thanks so much, glad you found our team helpful :)
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Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
So nice to hear you enjoyed your return trip to this beautiful house, and made the most of the amazing location! We hope to hear from you again in the future!
Date of purchase: 25/02/2017
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
Very helpful staff, as a family we have used Scotts Castle Holidays a number of times and have never been disappointed.
We had to make a few changes to number of people and change accommodation,...
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Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Thank you very much for the lovely feedback regarding our service and we look forward to helping with your next special get together!
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Sounds like this beautiful house was all you hoped for and more! We agree, the lovely on-site manager is very helpful & welcoming, and it's great that you also found the accommodation well equipped and homely :)
Date of purchase: 20/02/2017
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Launceston
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
No problems, all went smoothly. Not sure why it takes a week to get one's deposit back though.
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Thanks so much for the great feedback rating! As per our booking Ts and Cs, the security deposit is payable 7 days before a holiday and returned 7 days after departure, however upon request we are always very happy to check with the property owner on your behalf to ask if the refund can be actioned earlier.
We hope to help with your future holiday plans :)
Product reviews
Amy - Customer Service Team
Scotts Castle Holidays
9 years ago
Many thanks for your 5 star feedback, we will certainly pass on your comments to the owner of the house. We all agree it is a beautiful house and would love to holiday there!
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
