Upon arrival at Erchless we were warmly met by Greg and Ali who immediately gave a quick tour of the castle and explained security etc. This only took a few minutes but they were both on hand...
Read more
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Wow, thanks so much for your lovely comments, we will certainly pass these on! It sounds like you all had a superb holiday, with everyone enjoying all aspects of the castle, grounds and what is on offer.
The team at the castle are always very accommodating and helpful, so great to hear you thought so too! We're thrilled you would recommend a stay here and don't forget to claim your loyalty discount with us if you wish to return again yourselves.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
We're delighted you rated our service excellent and found our team helpful whilst narrowing down the options for your holiday in Scotland.
Great to hear you found the booking process simple, with the handy online payment options and speedy GHD return.
We hope to hear from you again in the near future, should you wish to plan another adventure with us!
Date of purchase: 25/02/2017
0
Share
TC
Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
Had a fantastic holiday at St Hubert's lodge and was very impressed with Scotts Castle Holidays. Ease of booking / good communication and friendly staff - would definately recommend and already...
Read more
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
We're thrilled that you were impressed by our service and found the booking process straight forward and staff helpful. We can't wait to help with your plans for 2018, don't worry - we won't forget to apply your loyalty discount! :)
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
It truly sounds like you all had an amazing time at the Moorland retreat! The owners will be delighted to hear you found this the best yet and I'm sure, would love to welcome you back soon!
Date of purchase: 18/04/2017
0
Share
TC
Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
This company was very helpful. They helped to find the right accommodation for our budget and to suit our requirements. Communication was very good
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
It was a pleasure to help with your search for the perfect property! Perfect that you rated our service five stars - we hope to hear from you again in the future and help with other holidays.
Good and proactive communications & recommendations. Catering to a UK crowd, but happy to accommodate the Continental renter.
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Thank you for your feedback, we're very happy you found our service proactive, we help with holidays for customers all over the world and we'd love to help with any future trips you may have.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Thank you for your comments and high rating, sounds like you all enjoyed this castle. It is very near to the main road which we do mention on the website, which most guests have found very handy for access, we hope you did too.
Date of purchase: 13/04/2017
0
Share
TC
Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
first class service. all my questions were answered quickly and correctly. follow up calls were dealt with very efficiently and were also followed by an email which kept me fully informed
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
We're thrilled you rated our service first class and found all queries were answered promptly by phone and email. We hope to hear from you again in the future.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
So glad you rated this West Coast Retreat five stars and found the location and accommodation beautiful!
Date of purchase: 07/04/2017
0
Share
TC
Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
Excellent. Everything clear and informative right from the start to the end.
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Perfect to hear you rated our service excellent and found everything clear and informative throughout the booking process. Please don't hesitate to contact us again in the future.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
We're delighted to hear that the whole family from kids - adults had a fantastic time at this holiday house, enjoyed the stunning views and warm welcome! We hope to help with a return visit soon.
Date of purchase: 27/03/2017
0
Share
Trusted Customer
Feefo Verified
9 years ago
Excellent communication and straight-forward booking process
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Great to hear you rate our service five stars, glad we could help with the birthday weekend for you all and you found the booking process straight-forward
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Sounds like you all had a fantastic time at this holiday house and enjoyed the celebrations, great to hear you had everything you needed. If you ever fancy a return visit for another birthday, please don't hesitate to get back in touch.
Date of purchase: 03/04/2017
0
Share
Trusted Customer
Feefo Verified
9 years ago
Efficient and lots of contact, confirmation and reminder emails
Quick to respond to queries
Clear info on directions and check in process
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Thrilled to hear you found our service efficient and prompt at answering your queries, along with clear travel documents. We hope to help should you plan any future trips, don't forget to claim your loyalty discount next time!
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Totally agree this stunning mansion is perfect for large groups. Glad you rated it five stars and found it spotless! Please don't hesitate to get in touch if you ever plan to return.
Date of purchase: 20/03/2017
0
Share
TC
Trusted Customer
Feefo Verified
aberdeen
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
superb customer service
staff replied to all queries very quickly and
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Thank you for your lovely feedback, we're thrilled you found our service superb and all queries were handled quickly. We hope to be of help again in the future.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Great that you rated this Highland Castle 5 stars, sounds like everyone had a fantastic time!
Date of purchase: 26/03/2017
0
Share
TC
Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Scotts Castle Holidays:
Great service, clear directions and concise check in procedures.
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Glad to hear you found our directions and information concise and clear, rating our service five stars. Please don't hesitate to re contact us in the future, if you plan any further trips around the UK.
Product reviews
Naomi - Customer Services Team
Scotts Castle Holidays
9 years ago
Thank you for your review, sounds like you all had a fantastic time at this castle, finding the heating and water pressure perfect too! It sounds like you all have some memories to cherish forever, please let us know if you ever wish to return :)
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
