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Santa Claus Trips Reviews

Displaying all 1,403 reviews

Miss Tingley

Feefo Verified

GBR

5 months ago

What Miss Tingley said about Santa Claus Trips:

amazing staff and service

thorough, prompt and friendly. The person who i spoke to kept in contact regularly, each time I changed the booking she found me new quotes within a day, she also checked availability when i made my...

Paula Hume

Santa Claus Trips

4 months ago

Dear Miss Tingley Thank you for sharing your experience with us. We are so pleased to hear that our team was able to provide you with thorough, prompt, and friendly service throughout your booking process and it's good to know that our efforts to keep you informed and accommodate your changes were appreciated. We're delighted that you were able to secure your booking and thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mr Whiteley

Feefo Verified

GBR

5 months ago

What Mr Whiteley said about Santa Claus Trips:

Outstanding Customer Service

Although I don't generally complete reviews, I consider that the service received from Santa Claus Trips was truely outstanding and deserves a mention. The agent (Jane) went above and beyond to...

Paula Hume

Santa Claus Trips

4 months ago

Dear Mr Whiteley It's wonderful to hear that you had such an outstanding experience with our service. We truly appreciate you taking the time to share your positive feedback. We are delighted that Jane was able to provide you with a friendly, informative, and helpful service, and we're so glad she made your booking process a smooth one. It's rewarding to know that our team is making a difference and that you feel valued and cared for. Thank you for choosing Santa Claus Trips Kind Regards Paula HumeLapland Sales Coordinator Santa Claus Trips

Trusted Customer

Feefo Verified

5 months ago

Easy for quote and booking

Happy with everything

Paula Hume

Santa Claus Trips

4 months ago

Good Morning We are glad to hear you were happy with everything and we appreciate the 5 stars you have awarded us for our service. Thank you for choosing Santa Claus Trips. Kind Regards Paula HumeLapland Sales Coordinator Santa Claus Trips

Mrs Isaacs

Feefo Verified

GBR

5 months ago

What Mrs Isaacs said about Santa Claus Trips:

Very helpful

Paula Hume

Santa Claus Trips

4 months ago

Dear Mrs Isaacs We are so pleased to hear that you found our team very helpful. Thank you for sharing your feedback with us. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Trusted Customer

Feefo Verified

5 months ago

Really good helpfull service thought of most things and how to solve them. Great people

I only ever give 4 stars as there is always room for improvement.Brilliantly and always helpful if you speak to someone

Paula Hume

Santa Claus Trips

4 months ago

Good Morning We are delighted to hear about your positive experience and appreciate you recognising the helpfulness of our team. It's wonderful to know that our efforts to assist you have been successful. We also acknowledge your feedback regarding room for improvement and welcome suggestions as we always strive to offer our customers a 5 star experience. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mr Searson

Feefo Verified

GBR

5 months ago

What Mr Searson said about Santa Claus Trips:

Booking Santa clause trip

The booking process was straightforward, informed company representatives were on hand with advice and helpful information as required.

Paula Hume

Santa Claus Trips

4 months ago

Dear Mr Searson We're so pleased to hear that you found the booking process straightforward and that our representatives were able to provide you with helpful advice. We appreciate your feedback. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Barwell

Feefo Verified

GBR

5 months ago

What Mrs Barwell said about Santa Claus Trips:

Excellent to have a named contact for your trip

Easy to communicate with one named person allocated to your booked trip. All calls and emails from the same person resulted in a much better experience and much less stress.

Paula Hume

Santa Claus Trips

4 months ago

Dear Mrs Barwell We're delighted to hear that you had such a positive experience with our communication process. It's wonderful to know that having a dedicated point of contact made your trip planning smoother and less stressful. We appreciate you sharing your feedback. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Dagnell

Feefo Verified

5 months ago

What Mrs Dagnell said about Santa Claus Trips:

Gave me lots of her time

Extremely helpful helping me find the perfect holiday

Paula Hume

Santa Claus Trips

4 months ago

Dear Mrs Dagnell, We're so pleased to hear that you found your lapland Expert helpful in finding your perfect holiday. It's wonderful to know she could assist you in such a positive way. Thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mr Dixon

Feefo Verified

GBR

6 months ago

What Mr Dixon said about Santa Claus Trips:

Very professional

Paula Hume

Santa Claus Trips

3 months ago

Good Afternoon Thank you for sharing your feedback. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Faulkner

Feefo Verified

GBR

6 months ago

What Mrs Faulkner said about Santa Claus Trips:

Superb service

Superb service and great value. Thanks for making booking our trip of a lifetime so easy!

Paula Hume

Santa Claus Trips

3 months ago

Dear Mrs Faulkner Thank you for sharing your feedback. We are delighted to hear that you found our service superb and our options, great value. Thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

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