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Santa Claus Trips Reviews | Customer Service Reviews for https://www.feefo.com/reviews/santa-claus-trips | Feefo

Displaying all 1,073 reviews

Miss Spairs

11 days ago

Date of purchase: 03/07/2024

What Miss Spairs said about Santa Claus Trips:

Rosanna M emailed me over a quote as requested, she then arranged for a time to call me back once I’d looked over the quote which she did , she was extremely friendly and answered any questions I had

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Paula Hume

Santa Claus Trips

7 days ago

Dear Miss Speirs Thank you very much for your 5 star review of Santa Claus Trips service. I am delighted to hear Rosanna was able to assist you in your search for the perfect day trip for your family, and I am glad she was able to honour the airport parking offer we had been running. Have a wonderful day in Lapland when the time arrives. Kind Regards Paula Hume Lapland Sales Coordinator

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Mr Petrie

13 days ago

Date of purchase: 07/07/2024

What Mr Petrie said about Santa Claus Trips:

Rosanna was very helpful and patient and helped me get the best package available.

Paula Hume

Santa Claus Trips

7 days ago

Dear Mr Petrie Thank you very much for your 5 star review of Santa Claus Trips service. It's good to hear you found Rosanna helpful and patient and she was able to help you find the best package available. Have a wonderful break in Saariselkä when the time arrives. Kind Regards Paula Hume Lapland Sales Coordinator

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Trusted Customer

14 days ago

Date of purchase: 07/07/2024

The service was fantastic when I got the call back it wasn’t convenient so I asked for a call back and they were bang on time each time.

Paula Hume

Santa Claus Trips

7 days ago

Good Afternoon Thank you very much for sharing your review. It's good to hear you found our service fantastic and our team responded to your call-backs in a timely manner. Enjoy your day in Lapland when the time arrives. Kind Regards Paula Hume Lapland Sales Coordinator

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Mr Harrison

22 days ago

Date of purchase: 02/07/2024

What Mr Harrison said about Santa Claus Trips:

Louise was great very helpful and had experience of going on the trips, helped with clothes and activities. She

Paula Hume

Santa Claus Trips

7 days ago

Dear Mr Harrison Thank you very much for sharing your 5 star review for Santa Claus Trips service. It's good to hear you found Louise helpful and she was able to assist with activities and clothing information for your trip. Have a wonderful break in Saariselkä when the time arrives. Kind Regards Paula Hume Lapland Sales Coordinator

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Mr Bethell

22 days ago

Date of purchase: 28/06/2024

What Mr Bethell said about Santa Claus Trips:

Excellent service and wonderful host helped and explained everything so well would definitely recommend

Paula Hume

Santa Claus Trips

7 days ago

Dear Mr Bethell Thank you very much for your 5 star review for Santa Claus Trips service. I am delighted to hear you were happy with the care from your Lapland Specialist and that you would recommend us. Have a wonderful time in Saariselkä this festive season. Kind Regards Paula Hume Lapland Sales Coordinator

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Trusted Customer

28 days ago

Date of purchase: 25/06/2024

Very informative consultant! Gave so much information in a passionate way. Gave so much detail but didn’t try and rush me into booking!

Paula Hume

Santa Claus Trips

7 days ago

Good Afternoon Thank you very much for your 5 star review for Santa Claus Trips service. It's good to hear you found your Lapland Secialist informative and enthusiastic and you felt supported and not rushed while you made a decision on your perfect trip. Have a wonderful adventure in Saariselkä when the time arrives. Kind Regards Paula Hume Lapland Sales Coordinator

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Mrs Parfitt

1 month ago

Date of purchase: 10/06/2024

What Mrs Parfitt said about Santa Claus Trips:

Luna was amazing from the very start. Always at the end of the phone or available via email to respond to my million and one queries. Which she was very helpful and give me honest advice on a location

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Paula Hume

Santa Claus Trips

1 month ago

Dear Mrs Parfitt Thank you very much for your 5 star review for Santa Claus Trips service. I am delighted to hear you found Luna such a great help in your search for the perfect festive trip for your family. To hear you had the best booking experience is wonderful and I will share your generous comments with the team. Have a magical Christmas in Saariselkä. Kind Regards Paula Hume Lapland Sales Coordinator

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Miss Seare

1 month ago

Date of purchase: 03/06/2024

What Miss Seare said about Santa Claus Trips:

Everything was made easy for me, the girl I booked with was lovely. We can't wait to go now!

Paula Hume

Santa Claus Trips

1 month ago

Dear Miss Seare Thank you very much for your 5 star review of Santa Claus Trips service. I am glad to hear Tammika helped make the booking process straightforward for you - that is always our aim. Have a magical day in Lapland this next festive season. Kind Regards Paula Hume Lapland Sales Coordinator

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Mrs Taylor

1 month ago

Date of purchase: 27/05/2024

What Mrs Taylor said about Santa Claus Trips:

I initially completed an online enquiry and then the following day I received 3 quotes for trips to lapland. Each quote explained in detail what was included. The customer services advisor, Holly, cal

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Paula Hume

Santa Claus Trips

1 month ago

Dear Mrs Taylor Thank you very much for your 5 star review for Santa Claus Trips service. I am delighted to hear you found this a really easy process and our Specialist, Holly, was able to assist with your search and subsequent booking. Have a magical break in Ylläs when the time comes around. Kind Regards Paula Hume Lapland Sales Coordinator

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Trusted Customer

2 months ago

Date of purchase: 16/05/2024

Very helpful very easy to book answered any questions that I had

Paula Hume

Santa Claus Trips

2 months ago

Good Afternoon Thank you very much for your review of Santa Claus Trips service. It's good to hear you found us helpful, we answered all your questions satisfactorily and you found the booking process easy. Have a wonderful day in Swedish Lapland this next festive season. Kind Regards Paula Hume Lapland Sales Coordinator

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About Santa Claus Trips

We are the Lapland holiday experts! Visit Santa Claus in his Arctic home on one of our unforgettable trips. Contact us for all the latest Lapland Holiday special offers including: Free and half price child places, free half board for children, grandparent discounts and low deposits.

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0800 091 4139

3rd Floor, Sterling House, 20 Renfield Street, Glasgow, Lanarkshire, G2 5AP, United Kingdom