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Santa Claus Trips Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,370 reviews

Miss Pearce

Feefo Verified

GBR

13 hours ago

What Miss Pearce said about Santa Claus Trips:

Great booking experience

The agent I spoke to was warm, friendly and gave me great service, calling me back straight away when I got disconnected. She gave what I felt was a really honest review of her experience of the trip...

Mrs Bennett

Feefo Verified

AUS

3 days ago

What Mrs Bennett said about Santa Claus Trips:

Amazing service

Trusted Customer

Feefo Verified

9 days ago

Visit to see Santa in Lapland

Janice was very professional friendly helpful using all her experience so much help and guidance was given. Janice tried to find the best holiday for our needs

Trusted Customer

Feefo Verified

15 days ago

Very helpful staff

Booking was very easy and Samantha checked multiple trip types for us and even found one for our preferred location that was not on the website. All our questions were answered in detail and quickly!

Paula Hume

Santa Claus Trips

11 days ago

Good Afternoon We are so pleased to hear that you had such a positive experience booking with us. It's good to know that Samantha was able to assist you so thoroughly and efficiently, finding the perfect trip for your preferred location. We appreciate you taking the time to share your feedback and thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Miss Hannah

Feefo Verified

16 days ago

What Miss Hannah said about Santa Claus Trips:

Great service!

After being put in touch with Janice via Rhiannon, I received great service and communication. I was offered various options of trip and also had phone calls with Janice to discuss my options and she...

Paula Hume

Santa Claus Trips

11 days ago

Dear Miss Hannah We are delighted you received great service and communication from Janice. It's good to hear she was able to offer you various trip options and answer all your questions. I am also glad that her personal experience with the destination was helpful in your decision-making process. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Miss Grace

Feefo Verified

GBR

19 days ago

What Miss Grace said about Santa Claus Trips:

Great service

Very informative. Andrew answered every question I had about the booking and the trip.

Paula Hume

Santa Claus Trips

11 days ago

Dear Miss Grace We are so pleased to hear that you found your experience with Andrew to be very informative and that he was able to answer all of your questions regarding your booking and trip. We appreciate you taking the time to share your positive feedback. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Dell

Feefo Verified

GBR

23 days ago

What Mrs Dell said about Santa Claus Trips:

It was a happy jolly experience booking with Santa Clause trip.

From the emailed quote to booking the trip I found the process easy and hassle free. The phone call to your agent Samantha was a very positive experience. She was helpful, friendly, jolly,...

Paula Hume

Santa Claus Trips

11 days ago

Dear Mrs Dell We are so pleased to hear that you found the process from emailed quote to booking your trip easy and hassle-free. It's wonderful to know that your phone call with Samantha was a positive experience and that she was able to assist you in such a friendly and helpful manner. We understand how important it is to feel comfortable and supported when booking a special holiday, especially one that has been long-awaited. Thank you for sharing your kind words and thank you for choosing Santa Claus Trips.. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Dizzy360

Feefo Verified

GBR

26 days ago

What Dizzy360 said about Santa Claus Trips:

Fabulous booking process - recommended

Janice was so helpful in getting us to the right holiday for us. She was patient as we understood and looked through all the possible options until we made a decision. We are really happy with our...

Paula Hume

Santa Claus Trips

11 days ago

Dear Mrs Donaldson We are so pleased to hear that Janice provided you with such a positive experience. It's wonderful to know that her patience and helpfulness contributed to you finding the perfect holiday. We're delighted you're happy with your upcoming trip and look forward to hearing your feedback on your return. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mr Kourris

Feefo Verified

GBR

28 days ago

What Mr Kourris said about Santa Claus Trips:

magical trip

informative and clear as to what to expect. taylored the trip and experience for my family including our grandchildren.

Paula Hume

Santa Claus Trips

11 days ago

Dear Mr Kourris We are so pleased to hear that you found your experience with us informative and clear. It's wonderful to know that we were able to tailor the trip and experience for your family. We appreciate you sharing your positive feedback and thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Trusted Customer

Feefo Verified

1 month ago

Seeing Santa

Real people who were friendly, helpful & knowledgeable. They answered all queries and made booking easy

Paula Hume

Santa Claus Trips

11 days ago

Good Morning We are so pleased to hear that you found our team to be friendly, helpful, and knowledgeable. It's good to know that we were able to answer all your queries and make the booking process easy for you. Thank you for sharing your positive experience. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

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