Service in all areas was fabulous, staff were super friendly and efficient. Everything we needed to make our holiday special was available. As in my previous comment the only glitch to our holiday...
Hi Glen,
Thank you for sharing your feedback with us. We're pleased to hear the breakfast staff and catering in the American tavern was excellent. However, we're truly sorry to hear this stay didn’t meet your expectations, especially after a previous positive experience. We value your feedback, and all your comments will be shared with the relevant team members for review.
Many thanks,
Sandals Resorts
Hi Paul,
Thank you for sharing your review with us. We're glad to hear you enjoyed the beach, pool, grounds, and the service from our team. We appreciate your feedback regarding the room condition and dining experience—your comments have been noted and will be shared with the resort team for review.
Many thanks,
Sandals Resorts
Some service was slow. Some staff were unfriendly (maybe 30percent) rooms clean. Customer relations brilliant. Tours not so good…too much time taken driving but history etc detail by guides good....
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Charlie
Sandals Resorts
1 year ago
Hi Gillian,
Thank you for sharing your feedback! We're so glad you enjoyed the beautiful gardens, beach, food, and your room view. We appreciate your comments on service consistency and tour experiences. We will make sure to share your feedback with the relevant team members so they are aware. We loved having you with us and hope to welcome you back soon.
Many thanks,
Sandals Resorts
Wonderful staff. Friendly, approachable, hard working and always smiling. Things I've mentioned are down to training.
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Charlie
Sandals Resorts
1 year ago
Hi Kim,
Thank you for sharing your feedback. We're delighted to hear you had a fantastic stay and found the staff to be friendly and approachable at all times. We appreciate your concerns and suggestions. We will make sure that all of your comments are shared with the relevant team members so they are aware. It was a pleasure having you stay with us, and we look forward to your next visit.
Many thanks,
Sandals Resorts
Service received from all staff excellent especially our Butlers Neron, Brent and Kerwin. They are a brilliant team. Chrissy at Neptunes bar mixes the best cocktails. Nothing is too much trouble.
Product reviews
Charlie
Sandals Resorts
1 year ago
Hi David,
Thank you for sharing your wonderful feedback. It's great to hear the many aspects you enjoyed about your stay, like the beautiful resort, well-maintained grounds, and the happy, helpful staff who provided excellent service. We loved having you with us at Sandals Grenada, and we hope to welcome you back soon.
Many thanks,
Sandals Resorts
Date of purchase: 24/05/2025
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ALEXANDER HIGH
Feefo Verified
1 year ago
What ALEXANDER HIGH said about Sandals Resorts:
Fantastic
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Charlie
Sandals Resorts
1 year ago
Hi Alexander,
Thank you for sharing your feedback. We are glad to hear you thoroughly enjoyed your stay and found the service to be great at all times. It was a pleasure having you with us, and we hope to welcome you back soon!
Many thanks,
Sandals Resorts
At Sandals, all-inclusive means you can go all in on the best the Caribbean has to offer. That's why we brought all-inclusive holidays to the region over 40 years ago: to share the simple delights of the island with everyone. From fresh food and drinks sourced right here in the islands, to spacious accommodations that blend into the landscapes, it's all included.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Sandals, all-inclusive means you can go all in on the best the Caribbean has to offer. That's why we brought all-inclusive holidays to the region over 40 years ago: to share the simple delights of the island with everyone. From fresh food and drinks sourced right here in the islands, to spacious accommodations that blend into the landscapes, it's all included.