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Sandals Resorts Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 11,136 reviews

Trusted Customer

Feefo Verified

1 year ago

Excellent service from all members of staff.

Product reviews

Date of purchase: 28/07/2025

Trusted Customer

Feefo Verified

1 year ago

The gym need more sets of the popular dumbbells EG 5, 10, 15, 20 pounds.

Service was excellent and everyone couldn't do enough to please, all staff made you feel at ease and went about their job in a good manner.

Product reviews

Date of purchase: 28/07/2025

Trusted Customer

Feefo Verified

1 year ago

Another fantastic stay at Ochi

Service was outstanding and this was particularly from out butlers Alshane and Danrick alongside Priyanka who took care of our every need. All restaurants were excellent and most impressed with...

Product reviews

Date of purchase: 29/07/2025

MARLON SINCLAIR and REBECCA SINCLAIR

Feefo Verified

LONDON

1 year ago

What MARLON SINCLAIR and REBECCA SINCLAIR said about Sandals Resorts:

Incredible.. cannot wait to return.

I can confidently say that the service exceeded all expectations. From the moment we arrived, the staff made us feel like valued guests, with a warm and welcoming greeting. The front desk team was...

Product reviews

Date of purchase: 26/07/2025

Trusted Customer

Feefo Verified

1 year ago

Sandals Negril February 2025

The service was excellent.

Product reviews

Date of purchase: 03/08/2025

Robert Ward

Feefo Verified

Slip End

1 year ago

What Robert Ward said about Sandals Resorts:

Beautiful resort but Butlers encouraged to reserve the best spots

Majority of staff were fabulous and couldn't do enough for you especially the restaurant & Rum Bar staff. Disappointed with the management for not dealing with issues regarding Butlers being allowed...

Product reviews

Date of purchase: 03/08/2025

Trusted Customer

Feefo Verified

1 year ago

Lovely resort

We had great service from all the staff here. Charlton at the small pool bar was the best bartender we have ever come across. I know he has worked at this resort over 30 years and he is a real...

Product reviews

Date of purchase: 31/07/2025

JEREMY HOLLINGSWORTH

Feefo Verified

1 year ago

What JEREMY HOLLINGSWORTH said about Sandals Resorts:

Excellent service and very dedicated staff who were fully engaged in making our holiday has memorable and relaxing as possible. We could not talk the service that we received at the hotel.

Product reviews

Date of purchase: 26/07/2025

Trusted Customer

Feefo Verified

1 year ago

Accommodating Mostly friendly staff could be more attentive

Product reviews

Date of purchase: 01/08/2025

MARK FRANCIS

Feefo Verified

1 year ago

What MARK FRANCIS said about Sandals Resorts:

We had a butler service which was good but the room was the disappointment.

Product reviews

Date of purchase: 24/07/2025

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Sandals Resorts Reviews

Sandals Grande AntiguaMore reviews of this product (3,610)View product websiteLoved the resort! The staff were excellent and we felt very well looked after. The food was lovely. Beach was stunning. Pool area was lovely. Restaurants were excellent except OK Coral which we were...Read more

Sandals Grande AntiguaMore reviews of this product (3,610)View product websiteResort is nice but needs a re vamp, all the staff are very pleasant and professional. You often seen the General Manager walking around talking to the guests and staff, you can see the staff feel...Read more

Sandals OchiMore reviews of this product (1,900)View product websiteBeautiful resort. Outstanding people. Food and drink all superb. Our room was modern, clean and maintained perfectly every day. Butler service was exceptional with Danrick and Alshane going above and...Read more

Sandals NegrilMore reviews of this product (395)View product websiteWe recently returned from Sandals Negril after receiving complimentary nights as a kind gesture following a less-than-pleasant stay last year. The hotel’s maintenance has improved considerably since...Read more

Sandals NegrilMore reviews of this product (395)View product websiteSandals Negril is a beautiful resort with all the amenities that we wish for. The staff are always very helpful and friendy, the water sports are good and the restaurants are excellent.

Sandals Saint Vincent and the GrenadinesMore reviews of this product (364)View product websiteThe resort is very beautiful and very well laid out

Sandals NegrilMore reviews of this product (395)View product websiteThe resort was beautiful and the staff here are amazing. our room however was really poor and sub standard.

Sandals Halcyon BeachMore reviews of this product (2,074)View product websiteIt was a beautiful property in a lovely setting. The staff were very attentive and the standard of accommodation and food was excellent. We thoroughly enjoyed our time at the hotel and we delighted...Read more

Sandals Royal BarbadosMore reviews of this product (2,806)View product websiteWell maintained Beautiful grounds Excellent food selection of good quality Entertainment better than previously

Sandals NegrilMore reviews of this product (395)View product websiteLovely location, people were very friendly, food was unbelievable but the swim up room we had was not up to the rating. Air conditioner never worked properly, even after many requests meaning our...Read more

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