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Sandals Resorts Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 11,135 reviews

ROBIN TUNGATE

Feefo Verified

Norwich

1 year ago

What ROBIN TUNGATE said about Sandals Resorts:

Sandals sells itself in service and did not fail.

Product reviews

Charlie

Sandals Resorts

12 months ago

Hi Robin, Thank you for sharing your feedback. We’re delighted you enjoyed the hotel, staff, and the flexibility of visiting our 3 resorts. We appreciate your concerns and will make sure to share all of your comments with the resort team to ensure they are aware. It was a pleasure having you stay with us, and we hope to welcome you back soon. Many thanks, Sandals Resorts

Date of purchase: 11/08/2025

SHANTELLE Dainty

Feefo Verified

London

1 year ago

What SHANTELLE Dainty said about Sandals Resorts:

Honeymoon of a lifetime

Service was fantastic, friendly and all the staff went above and beyond to make you happy and feel comfortable. We were there for two weeks and the staff felt like family by the time we left. We will...

Product reviews

Date of purchase: 11/08/2025

SAMANTHA EVANS

Feefo Verified

Cardiff, Wales UK

1 year ago

What SAMANTHA EVANS said about Sandals Resorts:

Beautiful resort

Brilliant service. Staff couldn’t do enough. Attentive staff

Product reviews

Date of purchase: 11/08/2025

Trusted Customer

Feefo Verified

1 year ago

Nothing was ever too much trouble, Staff went out of their way to help

Product reviews

Date of purchase: 02/08/2025

JENNIFER N

Feefo Verified

England

1 year ago

What JENNIFER N said about Sandals Resorts:

Was incredible

Product reviews

Date of purchase: 10/08/2025

Trusted Customer

Feefo Verified

1 year ago

Charlie

Sandals Resorts

1 year ago

Hi, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 31/07/2025

Trusted Customer

Feefo Verified

1 year ago

Excellent service by Simone. She worked out my costings and my allowance for the free week very quickly.

Charlie

Sandals Resorts

1 year ago

Hi, Thank you for sharing your lovely feedback. We are delighted to hear Simone made your booking process easy and efficient. We look forward to welcoming you soon! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 30/07/2025

EILEEN STEWART

Feefo Verified

1 year ago

What EILEEN STEWART said about Sandals Resorts:

Holiday of a lifetime

A majority of staff were helpful welcoming and quick to sort anything out. Eleanor’s restaurant staff were particularly friendly and helpful. We loved Violet! A hit to improve would be for evening...

Product reviews

Charlie

Sandals Resorts

1 year ago

Hi Eileen, Thank you for sharing your wonderful feedback. We’re thrilled to hear you enjoyed the location, dining options, the beautiful beach, and the excellent service and staff throughout your holiday. We appreciate your comments on the evening drinks coaster, and we will be sure to share your feedback with the team. It was an absolute pleasure having you stay with us at Sandals Grande Antigua, and we hope to welcome you back soon. Many thanks, Sandals Resorts

Date of purchase: 05/08/2025

Trusted Customer

Feefo Verified

1 year ago

Charlie

Sandals Resorts

1 year ago

Hi, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 25/07/2025

Trusted Customer

Feefo Verified

1 year ago

Charlie

Sandals Resorts

1 year ago

Hi, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 25/07/2025

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Sandals Resorts Reviews

Sandals Halcyon BeachMore reviews of this product (2,074)View product websiteLovely hotel and staff. The ability to move between 3 resorts really makes the holiday. The busy dual carriageway behind the hotel, does affect some rooms and can be heard at night. As does some...Read more

Sandals NegrilMore reviews of this product (395)View product websitePositives (and there and many) - staff and service at the restaurants is amazing! Special shout out to Terry-Ann at the main restaurant and Trevolin at The Perla restaurant. They made you feel like...Read more

Sandals GrenadaMore reviews of this product (2,005)View product websiteStunning resort - lovely feel great staff. Rooms were wonderful as were restaurants Pool areas and entertainment: can’t wait to return.

Sandals GrenadaMore reviews of this product (2,005)View product websiteLovely grounds, beautiful and clean, Spotless rooms, Amazing food and friendly staff

Sandals Royal CaribbeanMore reviews of this product (381)View product websiteIt was absolutely incredible, from the beginning to the end. Every single staff member went above and beyond for us, don’t listen to any of the negative reviews it really wasn’t like that at all....Read more

Sandals Grande AntiguaMore reviews of this product (3,610)View product websiteThe location is idyllic and walking out onto the beach gives the sense of a beautiful place to be. The staff were mostly helpful, friendly and welcoming. There is a place for everyone to relax and...Read more

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