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Sandals Resorts Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 11,135 reviews

Mrs Deborah Hellmuth

Feefo Verified

Bexley

12 months ago

What Mrs Deborah Hellmuth said about Sandals Resorts:

Sarah was very knowledgeable and helpful. We had a few negative experiences with our last Sandals holiday and Sarah did her best to reassure us that we would not have any such issues with our trip to...

Date of purchase: 14/08/2025

Trusted Customer

Feefo Verified

12 months ago

Amazing Royal Plantation

The staff were all outstanding every single day! The breakfast team were incredible! The butlers were amazing! Beach butlers were awesome! Too many to name but each and every member of staff deserves...

Product reviews

Date of purchase: 15/08/2025

Trusted Customer

Feefo Verified

12 months ago

Another wonderful stay at Sandals Royal Plantation

Everyone in the report, from GM Omar and Customer Service Director Marvin, to the interns were focussed on ensuring that we had wonderful time. Marvin and Bebato anticipated our every need and...

Product reviews

Date of purchase: 29/07/2025

Trusted Customer

Feefo Verified

12 months ago

Try elsewhere if service is important to you.

Nothing to write home about. It took us complaining about the noise early morning and throughout the day three times asking to speak to the manager who then moved us. The staff generally use the...

Product reviews

Charlie

Sandals Resorts

12 months ago

Hi Katie, Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the food, excursions, and facilities, though we’re sorry for the noise disruption and service concerns you experienced. Your comments will be shared with our team for review to ensure they are aware of your feedback. It was a pleasure having you stay with us at both Sandals Barbados and Sandals Royal Barbados. Many thanks, Sandals Resorts

Date of purchase: 14/08/2025

Trusted Customer

Feefo Verified

12 months ago

Difficult to use your Sandals points discount when booking

Charlie

Sandals Resorts

12 months ago

Hi, Thank you for sharing your feedback. We appreciate your comments about the Sandals points being a bit difficult to use, and we will be sure to share your feedback with the relevant team members. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 08/03/2025

Trusted Customer

Feefo Verified

12 months ago

Grand Antigua

Excellent - staff are very polite and attentive.

Product reviews

Charlie

Sandals Resorts

12 months ago

Hi, Thank you for sharing your lovely feedback. We’re glad to hear you enjoyed the rooms and dining options and found both the staff and service to be excellent throughout your stay. We appreciate your comments on Coral and will make sure your feedback is shared with the resort team to ensure they are aware. It was a pleasure having you stay with us, and we hope to see you again soon. Many thanks, Sandals Resorts

Date of purchase: 14/08/2025

Mrs Sherree Brown

Feefo Verified

Gloucester

1 year ago

What Mrs Sherree Brown said about Sandals Resorts:

From start to finish of our booking was a very good experience especially dealing with our sales consultant Paola who helped us through the booking process, please thank Paolo for us.

Charlie

Sandals Resorts

1 year ago

Hi, Thank you for sharing your wonderful feedback with us. We are pleased to hear that Paolo was so helpful during your booking process, and we will be sure to share your kind words with her. We look forward to welcoming you soon. Many thanks, Unique Caribbean Holidays Ltd

Mrs Sherree Brown

12 months ago

Hi Charlie Thank you. Sherree.

Date of purchase: 29/07/2025

Phil

Feefo Verified

Midsomer Norton, UK

1 year ago

What Phil said about Sandals Resorts:

A Truly Unforgettable 10-Day Stay at Sandals Grande Antigua

We recently spent ten days at Sandals Grande Antigua, and while the resort itself is stunning, what truly made our stay unforgettable was the outstanding service we received from beginning to end. ...

Product reviews

Date of purchase: 03/08/2025

Trusted Customer

Feefo Verified

1 year ago

Julie was extremely knowledgable and friendly - like having a chat with a member of your family. She quickly sorted our booking out, confirming all the requirements we needed and reminding us at the...

Charlie

Sandals Resorts

12 months ago

Hi, Thank you for sharing your lovely feedback. We’re delighted Julie made your booking experience so smooth and helpful, and we’ll be sure to share your lovely comments with her and the team. We look forward to welcoming you soon. Many thanks, Sandals Resorts

Date of purchase: 08/08/2025

Lisa Jacklin

Feefo Verified

Lincolnshire

1 year ago

What Lisa Jacklin said about Sandals Resorts:

Perfect thank you

Product reviews

Date of purchase: 12/08/2025

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Sandals Saint Vincent and the Grenadines

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Sandals Resorts Reviews

Sandals Royal PlantationMore reviews of this product (509)View product websiteIt was amazing! Great hotel! Amazing beaches! Brilliant staff! Absolutely everything was perfect! The staff were outstanding! The food was amazing! The service was second to none! If you can find...Read more

Sandals Royal PlantationMore reviews of this product (509)View product websiteFantastic high quality resort- perfect for a restful vacation. Made to feel welcome and at home the moment we arrived.

Sandals BarbadosMore reviews of this product (2,904)View product websiteWe were very excited to get to Barbados and have a relaxing holiday after having such busy years moving house, completing PhDs and changing jobs. The first week of our holiday was not as relaxing...Read more

Sandals Royal BarbadosMore reviews of this product (2,806)View product websiteDefinitely quieter than the other side but the better restaurants are also the other side so maybe this is why. The room was great but the pools were busier. I wouldn't necessarily pay for the...Read more

Sandals Grande AntiguaMore reviews of this product (3,610)View product websiteThis is our third visit - the staff are very friendly and nothing is too much trouble. The rooms are a little dated but clean and comfortable, with stocks replenished every day. On the whole the...Read more

Sandals Grande AntiguaMore reviews of this product (3,610)View product websiteA Truly Unforgettable 10-Day Stay at Sandals Grande Antigua From the moment we arrived at Sandals Grande Antigua, we knew we were in for something special – but the resort still managed to exceed...Read more

Sandals South CoastMore reviews of this product (464)View product websiteWow what can I say service excellent..staff so friendly..the place so amazing..so clean and everything pristine ..thank you so much for a quality experience. Will definitely choose another sandals...Read more

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