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Sandals Resorts Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 11,135 reviews

Mr C.N

Feefo Verified

London

11 months ago

What Mr C.N said about Sandals Resorts:

The booking process was very straightforward and the confirmation email appears a few minutes after booking. All good

Charlie

Sandals Resorts

11 months ago

Hi Cliff, Thank you for sharing your feedback. We’re pleased to hear you found the booking process straightforward and that all confirmations were provided. We look forward to welcoming you soon! Many thanks, Sandals Resorts

Date of purchase: 31/08/2025

Trusted Customer

Feefo Verified

11 months ago

Quote didn’t match request when I rang back your member of staff was very friendly but struggled to sort out

Date of purchase: 31/08/2025

Trusted Customer

Feefo Verified

11 months ago

A follow up email from Sandals , with regards to resort information. Also flight information booking of seats etc

Date of purchase: 31/08/2025

Trusted Customer

Feefo Verified

11 months ago

Then “Sale” discount was not applied when I went through the booking on line and I had to ring and speak to customer services to get that sorted, but the whole booking process was simple and the...

Charlie

Sandals Resorts

11 months ago

Hi, Thank you for sharing your feedback. We’re glad to hear the booking process was simple and that our team was able to quickly resolve the discount issue for you. We look forward to welcoming you soon. Many thanks, Sandals Resorts

Date of purchase: 31/08/2025

Mr David Mears

Feefo Verified

Javea Spain

11 months ago

What Mr David Mears said about Sandals Resorts:

As Pearl Members we know your booking service has improved significantly

Charlie

Sandals Resorts

11 months ago

Hi David, Thank you for sharing your feedback. We are pleased to hear from such loyal customers that you found the booking service to have improved significantly. We look forward to welcoming you soon. Many thanks, Sandals Resorts

Date of purchase: 30/08/2025

Trusted Customer

Feefo Verified

11 months ago

Charlie

Sandals Resorts

11 months ago

Hi Phillip, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we look forward to welcoming you. Many thanks, Sandals Resorts

Date of purchase: 25/08/2025

Trusted Customer

Feefo Verified

11 months ago

Your sales rep (Molly Spring) could not have been more helpful. She was knowledgeable about the options available and had personal knowledge of the resort that we were interested in. In addition...

Charlie

Sandals Resorts

11 months ago

Hi, Thank you for sharing your feedback with us. We’re delighted to hear Molly was so helpful and knowledgeable, and that she was able to assist you with everything. We look forward to welcoming you soon! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 29/08/2025

Mr Peter Walters

Feefo Verified

Lydney

11 months ago