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Sandals Resorts Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 11,135 reviews

Mr Robert Ward

Feefo Verified

GBR

10 months ago

What Mr Robert Ward said about Sandals Resorts:

I had to make a number of calls and was promised a call back but that didn't happen, no apology. Sandals isn't the same as it was when we first started going, if things do not change then will look...

Charlie

Sandals Resorts

10 months ago

Hi Robert, Thank you for your feedback. We’re sorry to hear about your experience and that you didn’t receive a call back. We will make sure to share your feedback with the relevant team members for review. We look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 10/10/2025

Mr John Fearnyough

Feefo Verified

GBR

10 months ago

Charlie

Sandals Resorts

10 months ago

Hi John, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 10/08/2025

Trusted Customer

Feefo Verified

10 months ago

There could be a couple more photos of each room type than there is, say 5 photos for each type of room.

Charlie

Sandals Resorts

10 months ago

Hi, Thank you for sharing your feedback. We appreciate your suggestion about adding more photos for each room type — we’ll be sure to share this with our team and we look forward to welcoming you. Many thanks, Sandals Resorts

Date of purchase: 09/10/2025

Mr Stephen Helliwell

Feefo Verified

GBR

10 months ago

What Mr Stephen Helliwell said about Sandals Resorts:

We go on our holiday on 24th November and yet I keep getting emails asking me how our holiday - return date of 3rd October - was? It is very annoying.

Date of purchase: 03/10/2025

Mrs Jeanette Shoebridge

Feefo Verified

GBR

10 months ago

What Mrs Jeanette Shoebridge said about Sandals Resorts:

Lady was extremely helpful. Couldn’t haves for anything better

Date of purchase: 10/05/2025

Mr Mark Green

Feefo Verified

GBR

10 months ago

What Mr Mark Green said about Sandals Resorts:

Yes all easy and clear.

Date of purchase: 10/05/2025

Trusted Customer

Feefo Verified

10 months ago

To be able to book your flight seat numbers at the same time

Charlie

Sandals Resorts

10 months ago

Hi, Thank you for your feedback. We appreciate your suggestion about being able to book flight seats at the same time and will share your comments with the relevant team members. We look forward to welcoming you soon. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 30/09/2025

Trusted Customer

Feefo Verified

10 months ago

Charlie

Sandals Resorts

10 months ago

Hi, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided, and we look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 30/09/2025

Dr SH

Feefo Verified

GBR

10 months ago

What Dr SH said about Sandals Resorts:

Huge thanks to Sarah W, our booking agent. It reflects well on Sandals that their agents have been to the resorts and can give fantastic advice, especially having been there before ourselves too. ...

Charlie

Sandals Resorts

10 months ago

Hi Stephen, Thank you for your feedback! We're so pleased to hear that Sarah was able to provide fantastic, firsthand advice to help with your booking and we look forward to welcoming you. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 10/04/2025

Mr Kevin Wickenden

Feefo Verified

GBR

10 months ago

What Mr Kevin Wickenden said about Sandals Resorts:

Very easy holiday & flights booked within ten minutes from the comfort of my armchair

Charlie

Sandals Resorts

10 months ago

Hi Kevin, Thank you for sharing your feedback! We're so pleased to hear your booking process was quick and easy and we look forward to welcome you soon. Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 10/05/2025