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Sandals Resorts Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 11,135 reviews

Trusted Customer

Feefo Verified

8 months ago

I would have liked to have chosen my own seats on the flights. We have flights with Aer Lingus and apparently it is not possible to select seats if a third party has booked the flights.

Date of purchase: 19/11/2025

Trusted Customer

Feefo Verified

8 months ago

Excellent knowledgeable help from Sarah who seemed to genuinely want to ensure that we had the best holiday possible and gave great advice.

Date of purchase: 15/11/2025

Trusted Customer

Feefo Verified

9 months ago

Charlie

Sandals Resorts

8 months ago

Hi, Thank you for sharing your feedback! We're thrilled to see your booking experience went smoothly, and we can’t wait to welcome you soon! Many thanks, Sandals Resorts

Date of purchase: 11/10/2025

Trusted Customer

Feefo Verified

9 months ago

Very efficient and good consultant! We look forward to our trip!

Charlie

Sandals Resorts

9 months ago

Hi Loraine, Thank you for sharing your feedback with us. We’re delighted to hear your booking process was efficient, and we can’t wait to welcome you soon! Many thanks, Sandals Resorts

Date of purchase: 08/11/2025

Mr David Barnett

Feefo Verified

GBR

9 months ago

What Mr David Barnett said about Sandals Resorts:

Booking was very straight forward the sales person was very helpful answering all our questions. She was able to give us what we needed in accommodation and flights. The booking was a very...

Charlie

Sandals Resorts

9 months ago

Hi David, Thank you for sharing your lovely feedback! We’re delighted to hear your booking process was smooth and that our team was able to assist with everything you needed. We look forward to welcoming you soon. Many thanks, Sandals Resorts

Date of purchase: 13/11/2025

Trusted Customer

Feefo Verified

9 months ago

Extremely helpful consultant who made the experience easy and relaxing

Charlie

Sandals Resorts

9 months ago

Hi Phillip, Thank you for sharing your feedback! We are delighted to hear your booking process was easy and that our sales assistant was very helpful throughout. We look forward to welcoming you soon! Many thanks, Unique Caribbean Holidays Ltd

Date of purchase: 13/11/2025

Mrs Julie Cox

Feefo Verified

GBR

9 months ago

What Mrs Julie Cox said about Sandals Resorts:

Excellent service, very helpful

Date of purchase: 24/10/2025

Trusted Customer

Feefo Verified

9 months ago

Rosemary was extremely helpful and provided excellent information and advice. Her price was very competitive compared with other suppliers. Well done Sandals UK!

Date of purchase: 11/11/2025

Trusted Customer

Feefo Verified

9 months ago

I booked this holiday 2 weeks ago and paid the deposit. And received a reference number.I received no confirmation or any further information .I tried to log in to see when payments were due and all...

Date of purchase: 11/01/2025

Trusted Customer

Feefo Verified

9 months ago

Cancelled after weeks of drift — not a luxury experience I booked a £24k Sandals holiday with direct Premium Economy flights for a 10-night stay. When the airline cancelled, I notified Sandals...

Date of purchase: 11/03/2025