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Salon Services Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

8 years ago

What Trusted Customer said about Salon Services:

Still a good service even though I got charged delivery

Ordered on line so I could get vat free first time I've done it in line easy to use although I did get charged delivery and it states over £30 free delivery

Emma

Salon Services

8 years ago

Thank you for taking the time to leave a review on your recent purchase. My apologies for any confusion in regards to the delivery pricing. We offer free delivery for any orders over £30 net. I am afraid your order was under this. I sincerely hope this does not deter you from shopping with us in the future. Emma

Product reviews

Date of purchase: 20/07/2017

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Salon Services:

It took nearly two weeks for my parcels to be delivered!

Emma

Salon Services

8 years ago

Thank you for taking the time to leave a review on your recent purchase. My apologies for the delay in receiving your goods. I am afraid we do have to advise 3-5 working days for dispatch on vat free orders. Due t the high volume that w receive we are unable to provide next day delivery. I sincerely hope this has not deterred you from shopping with us in the future. Thanks - Emma

TC

Trusted Customer

8 years ago

Hi Emma thanks for getting back to me, it arrived 11 days after ordering so that would have been 9 working days

Emma

Salon Services

8 years ago

My sincere apologies for the time taken to deliver your parcel and I will certainly ensure your feedback is passed tour our warehouse and our courier company, Parcelforce. We appreciate the feedback you provide as this allows us to ascertain what we need to improve. Thanks - Emma

Date of purchase: 20/07/2017

0

Trusted Customer

8 years ago

Still haven't received all my order and wasn't notified until part of my order was delivered, this was 3 weeks ago.

Product reviews

Date of purchase: 20/07/2017

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Salon Services:

Seemed to take a long time for delivery and the courier cannot leave the parcel in my porch without a signature meaning I have to hang all day waiting...

Product reviews

Date of purchase: 20/07/2017

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Salon Services:

Excellent, fast service.

Product reviews

Date of purchase: 20/07/2017

0

Trusted Customer

8 years ago

Love Salon Services ..Loathe Parcel Force

The products are great.. however the delivery company (parcel Force) are awful!! They didn't give an option for re delivery OR try a neighbour...just took my parcel to a post office, not even the...

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