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Salon Services Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 23,352 reviews

Trusted Customer

8 years ago

What Trusted Customer said about Salon Services:

Excellent course friendly staff, very knowledgeable

Product reviews

Date of purchase: 28/07/2017

Trusted Customer

8 years ago

What Trusted Customer said about Salon Services:

Poor customers services

I received an ordered covered in massage oil. Everything in the order was drenched, my wooden table ruined with oil. The response from customer services was poor. Common sense dictates that oil would...

Emma

Salon Services

8 years ago

Thank you for taking the time to leave a review on your recent purchase. My sincere apologies you received items in a a damaged condition. I understand you have since liaised with our sales team who have replaced the damaged items shown within the image you provided. I sincerely hope this dos not deter you from shopping with us in the future. Emma

Trusted Customer

8 years ago

After much 'tooing & froing' I had key items like saturated tissues replaced but it was all very slow. I'm still not happy and I've said this previously. Your sales team did the minimal to get a resolution, all the other items I had to painstakingly clean the oil off which was everywhere...including my table. In a competitive industry where I feel I have to go above and beyond for client satisfaction I find your response very poor.

Emma

Salon Services

8 years ago

I am sorry you feel this way, we are certainly happy to replace any damaged items for you. My colleague did send an email to you requesting if you required any other items replaced however I am afraid there was no response. Please contact our sales team on 0330 123 1907 who will be happy to assist you in any way they can. Thanks - Emma

Date of purchase: 20/07/2017

Trusted Customer

8 years ago

Delivery problems!

My order was delivered to store and I don't know how this happened as I always have home delivery and I wouldn't have clicked store delivery. The lady in your Canterbury store is always very friendly...

Product reviews

Date of purchase: 25/07/2017

Trusted Customer

Stratford upon avon

8 years ago

What Trusted Customer said about Salon Services:

Great service

Always very helpful and knowledgeable in store and online

Product reviews

Date of purchase: 18/07/2017

Trusted Customer

8 years ago

What Trusted Customer said about Salon Services:

fantastic products and customer service

fantastic customer service as i had a problem with my parcel delivery driver the order came fast packaged really well and all products were amazing as usual. great quality products for a great price.

Product reviews

Date of purchase: 24/07/2017

Trusted Customer

8 years ago

Website improvements

Website could be better. Not clear what you're clicking on

Emma

Salon Services

8 years ago

Thank you for taking the time to leave a review on your recent purchase. We are certainly looking at updating the website as a whole and this will happen within the near future. My sincere apologies for any inconvenience you may have experienced. Thanks - Emma

Product reviews

Date of purchase: 20/07/2017

Trusted Customer

8 years ago

What Trusted Customer said about Salon Services:

Not received

I still haven't received my order and no one has answered my email About it

Emma

Salon Services

8 years ago

Thank you for taking the time to leave a review on your recent order. The order was place on 24th July and was dispatched the next working day which was the 25th July. I have tracked the parcel which is showing as delivered on 26th July at 11.18am and signed by Mrs Shannon, could this be a neighbour at all? If you wish to query this further please contact our sales team on 0330 123 1907 who will be happy to assist. Thanks - Emma

Date of purchase: 24/07/2017

Trusted Customer

Highbridge

8 years ago

What Trusted Customer said about Salon Services:

Well done

Goods arrived on time was kept up to date with delivery details & times. Goods arrived well packaged and in good order

Product reviews

Date of purchase: 24/07/2017

Trusted Customer

8 years ago

What Trusted Customer said about Salon Services:

yes I will definitely buy from them again .Quick and easy online service

Date of purchase: 19/07/2017

Trusted Customer

8 years ago

I had a problem with my card and had to ring 3 times before it was resolved.

Emma

Salon Services

8 years ago

Thank you for taking the time to leave a review on your recent purchase. My sincere apologies you experienced issues on your tradecard. Please contact our tradecard team directly on 0800 980 9961 option 2 should you have any future queries. I sincerely hope this does not deter you from shopping with us in the future. Emma

Trusted Customer

8 years ago

Thank you Emma I always find what I'm looking for so it won't deter me. I appreciate your apologies.

Date of purchase: 19/07/2017

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Andreia Professional Permanent Color Power Blonde 1:2 in 11.06 Super Lightener Natural Irisée, 100ml

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Salon Services Reviews

Tantruth Ultimate Spray Tanning CourseMore reviews of this product (1)View product websiteThe tutor was very friendly and very patient. The results speak for themselves

Refectocil Skin Protect CreamMore reviews of this product (1)View product websiteNice product to use instead of petroleum jelly.

Gelish Matte Top Coat 15mlMore reviews of this product (4)View product websiteIt's matte and drys quickly.

Salon Services Acetone 125mlMore reviews of this product (114)View product websiteFab size for retail, excellent product

ASP No Blend Ultra Nail Tips Pack of 100More reviews of this product (5)View product websiteThey seem fine. Nice and string however have had quite a few crack on me

ASP Fibreglass Resin 14gMore reviews of this product (5)View product websiteGood strong resin . Better that with the brush for me as I always seem to set the brush solid

Salon Services Extender Nozzles Pack of 10More reviews of this product (4)View product websiteVery useful . Make working with resin a breeze

ASP Hygiene and Nails Cleansing Spray 120mlMore reviews of this product (10)View product websiteVery nice and effective . Proper antiseptic smell and feel

Cuticle Oil - Tropical TwistMore reviews of this product (2)View product websiteLovely. Perfect small bottles to sell on to clients

Cuticle Oil - Berry BlastMore reviews of this product (2)View product websiteLovely. Nice small bottles to sell on to clients

Sienna X Professional Tanning Solution 12% 250mlMore reviews of this product (5)View product websitelovely deep colour and lasts such a long time and has a great fade quality with no patchy parts.

Sienna X Luxury Self Tan MittMore reviews of this product (1)View product websitelovely soft mitt and washable which means i can use it over and over fantastic price also.

Sienna X Professional Tanning Solution 10% 250mlMore reviews of this product (8)View product websitefantastic colour and price with great fade quality.

Majirel Permanent Hair Colour - 6 Dark Blonde 50mlMore reviews of this product (292)View product websiteLove the colour. Can always trust grey coverage

TIGI Bed Head Colour Goddess Shampoo & Conditioner Tween PackMore reviews of this product (15)View product websiteEasy to order was kept up to date with delivery times etc... Goods arrived when specified well packaged and in broken.

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