How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Ruby Group Reviews

https://www.ruby-group.co.uk

Offering one of the UK's largest stock of cladding, timber and decking we are bound to be able to help with your next project.

Service

Product

ratings over the past year

Displaying all 3,310 reviews

Trusted Customer

1 year ago

Date of purchase: 10/02/2024

Satisfied with delivery

Excellent quality. Already ordered something else.

Exactly as hoped for.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 04/02/2024

Dissatisfied with delivery

Nice Product but unreliable carrier service

There was absolutely nothing wrong with the products but we had issues with the carrier service. The first order was missing 6 lengths due to them being damaged at the warehouse. Ruby very...

Read all

Product reviews

Mark Smith

Peterborough

1 year ago

Date of purchase: 07/02/2024

Satisfied with delivery

What Mark Smith said about Ruby Group:

Great price and excellent fast delivery

Product reviews

Mark Rycraft

1 year ago

Date of purchase: 07/02/2024

Satisfied with delivery

What Mark Rycraft said about Ruby Group:

Good quality.

Good quality product. Good price, and sturdy construction. Delivered in good time and condition.

Product reviews

Tom Walters

1 year ago

Date of purchase: 04/02/2024

Satisfied with delivery

What Tom Walters said about Ruby Group:

Great stuff, would use again

It would be nice to hear something between order and dispatch (as over two weeks) as you get a little jittery as a customer, but I can't fault it beyond that and not worth docking a star for! It...

Read all

Product reviews

Trusted Customer

1 year ago

Date of purchase: 31/01/2024

Satisfied with delivery

Great service and great communication. I wouldn’t hesitate to use the company again.

Trusted Customer

1 year ago

Date of purchase: 02/02/2024

Satisfied with delivery

Material delivered on day promised

Order was no hassle and delivered on time and to correct lengths

Product reviews

patrick Woods

1 year ago

Date of purchase: 05/02/2024

Satisfied with delivery

What patrick Woods said about Ruby Group:

Great service delivered exactly what was paid for. Good quality product at competitive prices. Ordered featheredge pedestrian gate.

Product reviews

Andrew Lord

Menheniot, Liskeard

1 year ago

Date of purchase: 04/02/2024

Satisfied with delivery

What Andrew Lord said about Ruby Group:

Superb customer service

The customer service at Ruby was excellent, I wouldn't hesitate to use them again, and I would definitely recommend them to others.

Product reviews

John Willerton

1 year ago

Date of purchase: 02/02/2024

Satisfied with delivery

What John Willerton said about Ruby Group:

Good quality gate delivered on time..

Not received a review invite?

About Ruby Group

A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.

Read all

01409231763

Burdon Lane, Highampton, Beaworthy, Devon, EX21 5LX, United Kingdom

View all media (196)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Ruby Group Reviews

Deluxe Decking Planter - 1.5m / 3 Boards High (391mm) / 0.3mMore reviews of this product (43)View product websiteGreat quality. Very happy customer.

Shiplap Treated Redwood 150mm x 15mm - 3.6MMore reviews of this product (401)View product websiteThe product was good and easy to install. Looks good. Can't post a picture of the completed product as we are still waiting for outstanding lengths and have also had to order more.

Shiplap Treated Redwood 150mm x 15mm - 3.6MMore reviews of this product (401)View product websiteGreat quality redwood shiplap

6" Straight Ring Latch - GalvanisedMore reviews of this product (8)View product websiteGood quality. Good price.

Gatemate Brenton Bolt 4" or 6" - 6"More reviews of this product (3)View product websiteGood quality. Sturdy construction.

Diamond Brace Wooden Field GatesMore reviews of this product (5)View product websitewell made, smart and exactly liked it looked on the website. Time will obviously be the ultimate test, but no complaints so far and very competitive price.

6" x 1" Pressure Treated Timber - 1.8mMore reviews of this product (120)View product websiteFor sawn timber it was good quality

Shiplap Treated Redwood 119mm x 12mm - 1.8MMore reviews of this product (257)View product websiteTreatment was good, length correct and has stained up really well

Padstow Wooden Garden Featheredge Gate (1.8m High) - 875mm / Hinge on the LeftMore reviews of this product (24)View product websiteGreat quality product at competitive price.

Free 15cm Sample - Shadow Gap CladdingMore reviews of this product (6)View product websiteMade it quite a bit easier to make a decision

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?