Your customer service team seems seriously understaffed.
I am getting sick and tired of getting several emails everyday. I never look at any of them. If I want to go on a cruise I look at the paper or the internet. I did try to speak to someone on your...
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Trusted Customer
8 years ago
Very good service
Always very attentive
Ring them direct and they answer
Dale
ROL Cruise
8 years ago
We're always here to help, thank you for your great ROL Cruise review
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Trusted Customer
8 years ago
Efficient & friendly
Friendly, efficient service, informative but no "hard sell". I shopped around for the best deal & ROL happily met the various highlights offered by other companies . I had spoken to Lee of ROL...
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Trusted Customer
8 years ago
A helpful, friendly and efficient team prepared to listen and advise.
This is our twelfth booking through ROL, always a good experience.
Dale
ROL Cruise
8 years ago
Thank you for leaving your ROL Cruise review. This is fantastic feedback to hear and thank you for your loyalty! We do hope you have 'Experienced the Difference'.
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Trusted Customer
8 years ago
The phone was answered immediately and the person I spoke with was very polite and helpful.
Dale
ROL Cruise
8 years ago
Brilliant that's what we like to hear. Thank you for your glowing ROL Cruise review
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Trusted Customer
8 years ago
The assistant was helpful in answering questions
yes I would recommend the service to frineds
Dale
ROL Cruise
8 years ago
Thank you for your ROL Cruise review. We're very pleased you found our service helpful and hope to hear from you in the future. Have a brilliant time on your cruise.
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Trusted Customer
8 years ago
excellent
Dale
ROL Cruise
8 years ago
Thank you for taking the time to leave your positive ROL Cruise review.
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Trusted Customer
8 years ago
Very helpful, patient and polite sales lady, Leona.
Dale
ROL Cruise
8 years ago
Thank you for taking the time to leave your ROL Cruise review. Leona will be delighted with the feedback.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.