How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

ROL Cruise Reviews

https://www.rolcruise.co.uk/

EXCEPTIONAL

The UK's No.1 Cruise Agent

Service

4.9

/5

5

4

3

2

1

786

78

6

2

5

877

ratings over the past year

Displaying all 25,510 reviews

Trusted Customer

8 years ago

Attentive

Very attentive to our questions regarding our requirements

0

Trusted Customer

8 years ago

Answered all my questions well.

0

Trusted Customer

8 years ago

Good, efficient service and value for money.

Staff have always responded satisfactorily to any queries etc. which I have raised over the years. ROL have also provided us with a satisfactory service and their cruise offers give good value for...

0

Trusted Customer

8 years ago

Informative excellent personable service

Excellent service, both commercial and personal. Staff informative offering good advice. Would recommend ROL to friends.

0

Trusted Customer

8 years ago

Helpful

First time booking a cruise your rep made it easy

Dale

ROL Cruise

8 years ago

Thank you for your wonderful review on ROL Cruise. We're very glad it was made easy for you and we hope you enjoy your first cruise.

0

Trusted Customer

8 years ago

Would definitely recommend

Very friendly and efficient. Knew past history of bookings.

0

Trusted Customer

8 years ago

Excellent no other travel company can match ROL

You staff are always on hand when I ring you have a very experienced team we always use ROL and have already booked another 4 cruises with you

0

Trusted Customer

8 years ago

Prompt efficient service.Difficult to fault

0

Trusted Customer

8 years ago

Easy, simple and straightforward. Customer service very helpful and new what they were talking about!

0

Trusted Customer

8 years ago

Polite and efficient. We await a promised John Lewis voucher.

Dale

ROL Cruise

8 years ago

Thank you for your ROL Cruise review. We're glad you had a pleasant experience with us and we hope you enjoy your John Lewis voucher.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo