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ROL Cruise Reviews | Customer Service Reviews for https://www.feefo.com/reviews/rol-cruises | Feefo

Displaying all 24,923 reviews

Trusted Customer

7 years ago

Date of purchase: 28/02/2018

Good

Good efficient service. Like most organisations you receive a mix of agent, some cold and some warm, but all of them know their stuff

Dale

ROL Cruise

7 years ago

Thank you for your positive ROL Cruise review. Our Sales Consultants do pride themselves on their expert cruise knowledge and we are glad you experienced this. Have a fantastic time on your cruise.

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Trusted Customer

7 years ago

Date of purchase: 12/03/2018

Very helpful company and make cruise bookings very easy and give you plenty of advise on travel etc well pleased.!

Dale

ROL Cruise

7 years ago

Thank you for your brilliant review, hope you have a brilliant time.

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Trusted Customer

7 years ago

Date of purchase: 19/02/2018

i will book with you again

very professional and helpful

Dale

ROL Cruise

7 years ago

Thank you for your brilliant ROL Cruise review, we look forward to helping you again in the future

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Trusted Customer

7 years ago

Date of purchase: 26/03/2018

Good reliable service.

Would recommend ROL. Have traveled with them many times and always get good reliable information and advice. Paperwork easy to follow and good after service.

Dale

ROL Cruise

7 years ago

Thank you for your positive ROL Cruise review, hope you enjoy all your future cruises

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Trusted Customer

7 years ago

Date of purchase: 26/03/2018

Service with a smile!

I gave my name once at the start & Karen noted it & retrieved my file immediately without asking again. She listened, she was helpful, polite & easy to talk to just how customer service should be but...

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Dale

ROL Cruise

7 years ago

Many thanks for your brilliant ROL Cruise review, I shall make sure Karen hears about your positive feedback

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Trusted Customer

7 years ago

Date of purchase: 24/03/2018

Very helpful staff

Found it very easy to book and a most helpful agent who talked me all through it. It was slightly complicated as I was booking for a friend who is travelling with me and I didn’t have enough personal...

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Dale

ROL Cruise

7 years ago

That is brilliant multi-tasking! Thank you for your brilliant ROL Cruise review. Hope you both have an awesome time

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Trusted Customer

7 years ago

Date of purchase: 19/03/2018

Excellent service

No problems. All very efficient.

Dale

ROL Cruise

7 years ago

Thank you for your fantastic review, have a great cruise

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Trusted Customer

7 years ago

Date of purchase: 01/02/2018

Excellent staff very helpful if the don't know they find out and phone you back,and they do.Recommend them although we don't sail till later.Thanks to all there staff.

Dale

ROL Cruise

7 years ago

Half the fun is looking forward to your holiday. Hope you don't have too long to wait. Thank you for your glowing ROL Cruise review

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Trusted Customer

7 years ago

Date of purchase: 23/03/2018

Very efficient and cost effective. Polite and helpful

Dale

ROL Cruise

7 years ago

Thank you for your positive ROL Cruise review

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Trusted Customer

7 years ago

Date of purchase: 26/03/2018

Best response from any of the operators I have experienced

Responsive,reliable,patient, knowledgeable.

Dale

ROL Cruise

7 years ago

Perfect, thank you for your glowing ROL Cruise review, hope you have a fantastic cruise

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About ROL Cruise

With over 25 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday. In the last five years, we have won over 50 cruise industry awards, as we continue to strive to deliver you the cruise holiday of your dreams for the best value possible.

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01206 226 094

8th Floor Becket House, 36 Old Jewry, London, Greater London, EC2R 8DD, United Kingdom