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ROL Cruise Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 25,591 reviews

Trusted Customer

Feefo Verified

4 months ago

All extremely good

We have. been with ROL for many years. All our dealings and queries with them over the years have been quickly and courteously dealt with. We find the Concierge Team very friendly and polite and it...

Megan Hammond

ROL Cruise

4 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Janet Murphy

Feefo Verified

GBR

4 months ago

What Janet Murphy said about ROL Cruise:

Highly recommend ROL CRUISES

Just returned from another cruise booked with ROL CRUISES. Everything went fine. It was a hotel, flight and cruise package and all the arrangements were perfect. Just booked another cruise with them....

Megan Hammond

ROL Cruise

4 months ago

Thank you for your amazing review, we hope you are looking forward to your next holiday. We are delighted to hear that you would recommend us. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

4 months ago

Great service and advice

Zac was very helpful. It was easy to book.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that you found Zac very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

4 months ago

Very good and very helpful

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that the agent was very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

4 months ago

Excellent booking experience

Pleasant, thorough, professional, fully informed, friendly.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are so pleased to hear that the agent was pleasant, thorough, professional and friendly. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

4 months ago

Very helpful!

Very knowledgeable, friendly and helpful service

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that the agent was knowledgeable, friendly and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Barbara Bennett

Feefo Verified

GBR

4 months ago

What Barbara Bennett said about ROL Cruise:

Great service

Helpful, friendly and knowledgeable customer service. Answered all my questions and double chequed anything she wasn't toally sure of. Used ROL many times and have always received great service. ...

Megan Hammond

ROL Cruise

4 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Nigel Beatty

Feefo Verified

GBR

4 months ago

What Nigel Beatty said about ROL Cruise:

So helpful

Very helpful and knowledgeable. Guided us through he booking process easily.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that you find our agents very helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

4 months ago

Shane was very helpful.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that you found Shane very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Robert Gomm

Feefo Verified

GBR

4 months ago

What Robert Gomm said about ROL Cruise:

Bubble gum

Everything went well until we reached the insurance confirmation .It was sorted out reasonable quickly after several phone calls but some what sressful.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your 4-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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