Thank you for taking the time to share your feedback. We appreciate you letting us know about your experience and are pleased to hear that overall it was a positive one. We are sorry to hear that some interactions felt a little distant and will take your comments on board.
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Riviera Travel
Riviera Travel
6 days ago
We are delighted to hear that you had an excellent experience on our Seine, Paris and Normandy River Cruise. It's wonderful to know that you enjoyed the food, service, and company on board. We truly appreciate you sharing your positive feedback with us.
We are so pleased to hear you had a very good experience with your tour guide. We appreciate you taking the time to share your feedback.
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Riviera Travel
Riviera Travel
6 days ago
We are so pleased to hear that you had such a very good visit to Stockholm and Copenhagen, and that you found Stockholm particularly impressive with its beautiful surroundings. It's wonderful to know that you enjoyed the excursions to the Vasa Museum and the palaces, and that the rail and road trip offered a wider perspective of the countries. We agree that Copenhagen provides an interesting contrast, and we're glad you found the Viking boat museum, cathedral, and palace visits to be good included excursions. Thank you for sharing your experience of this busy but worthwhile holiday.
Very good, booking is easy knowledgeable staff, good customer service everything made easy. Great coach driver, water to buy on coach, the service was perfect
Riviera Travel
Riviera Travel
6 days ago
It's wonderful to hear you had such a positive experience with your booking and that our team was able to make everything easy for you. We're also delighted you enjoyed the service provided by your coach driver and the convenience of purchasing refreshments onboard. Thank you for your kind feedback.
Product reviews
Riviera Travel
Riviera Travel
6 days ago
We are delighted to hear that you had an excellent holiday and that Diane was a superb guide. It's wonderful to know that her knowledge and organisation were appreciated. We appreciate your feedback regarding the hotel amenities and the dining arrangements on a Sunday, and we will certainly take this into consideration. We are so pleased you enjoyed your tour and hope to welcome you back on another Riviera Travel holiday soon.
Great booking service and Jill, the tour guide on the boat was first class
Riviera Travel
Riviera Travel
6 days ago
We're so pleased to hear you had a great booking experience and that Jill was such a valuable part of your trip. It's wonderful to know our team is making such a positive impact on your travels.
Product reviews
Riviera Travel
Riviera Travel
6 days ago
It's wonderful to hear that your first experience with small boat cruising with us was such a positive one! We're delighted that you found your cabin fantastic, the ports of call to be great, and our crew to be very friendly. It's also fantastic to know that Jill, your Riviera host, was able to pull everything together so excellently for you. We truly appreciate you sharing your feedback.
We are delighted to hear about your excellent experience with our efficient service and friendly staff. We appreciate you taking the time to share your feedback.
Product reviews
Riviera Travel
Riviera Travel
6 days ago
Thank you for your wonderful review of the Burgundy, the River Rhone & Provence cruise. We are delighted to hear that you found the ship, facilities, staff, food, and cabins to be irreproachable, and that you enjoyed the evening entertainment. We appreciate your kind words regarding the excursions and are pleased that you found their content to be good, despite the unforeseen issues encountered. We are glad that all changes were clearly explained to you.
Date of purchase: 12/07/2026
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Trusted Customer
Feefo Verified
8 days ago
Good
Riviera Travel
Riviera Travel
7 days ago
Hello Ian,
Thank you for taking the time to share your feedback with us. We are delighted to hear you had a positive experience and appreciate your high rating.
Kind regards,
Riviera Travel
Trusted Customer
7 days ago
The cruise leader kept saying "oh God" all the time. I know Portugal is Catholic, but many Brits are Christian and found this offensive.
Product reviews
Riviera Travel
Riviera Travel
7 days ago
Hello Ian,
Thank you for your feedback. We're delighted you enjoyed your Douro, Porto & Salamanca River Cruise and appreciate you sharing your experience with us.
Kind regards,
Riviera Travel
Hello Vivienne,
We're delighted to hear that your experience met your expectations. Thank you for taking the time to share your feedback with us.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
7 days ago
Hello Vivienne,
We are so pleased to hear that you enjoyed your Medieval Germany River Cruise, and that all the guides spoke English perfectly. It's also wonderful to know that you found the food lovely and the timing of supper just right. We appreciate you sharing your feedback regarding the historical figures and will certainly take this on board.
Kind regards,
Riviera Travel
Hello,
Thank you for your feedback. We are delighted to hear that you found everyone to be very efficient.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
7 days ago
Hello,
We appreciate you taking the time to share your feedback on your Douro, Porto & Salamanca River Cruise. We are pleased to hear that you found Barbara to be an excellent cruise director and that our staff were good, friendly, and efficient. It is also good to know that you found your cabin to be well-equipped and that our excursions were well-organized, with Salamanca and the Porto coach tour being particular highlights. We note your comments regarding the evening entertainment, your cabin size, the captain's presentations, and your personal food preferences.
Kind regards,
Riviera Travel
Date of purchase: 12/07/2026
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Norman
Feefo Verified
ESP
7 days ago
What Norman said about Riviera Travel:
Excellent
Riviera Travel
Riviera Travel
7 days ago
Hello Norman,
Thank you for taking the time to share your experience with us. We're delighted to hear you had a positive visit and appreciate you leaving us a 4-star rating.
Product reviews
Riviera Travel
Riviera Travel
7 days ago
Thank you for your 4* review
Kind Regards
Riviera Travel
Faultless. Each phone call was attentive and helpful, supported by instructive and helpful emails.
Riviera Travel
Riviera Travel
7 days ago
Thank you for sharing your positive experience. We are delighted to hear that your phone calls were attentive and helpful, and that our emails provided valuable support.
Product reviews
Riviera Travel
Riviera Travel
7 days ago
Thank you for taking the time to share your experience. We are delighted to hear that you had such an excellent booking experience and found our team to be helpful and caring. It is wonderful to know that you enjoyed the superb, air-conditioned ship with its high-quality furnishings and comfortable seating. We are pleased that you found the dining and service to be a joy, and that our delightful crew and well-chosen tour guides enhanced your journey with their humour, knowledge, and local history. We truly appreciate your high recommendation and are so glad you were not disappointed.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.