We should have finished the cruise in Cologne but due to river levels our final night was spend onboard in Rudesheim - a 2 Hr + drive from Dusseldorf airport. This meant we had to leave the boat at...
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Riviera Travel
Riviera Travel
27 days ago
Hello Stephen,
We are so pleased to read that you had a wonderful time on your cruise holiday and would like to thank you for sharing your experience with us. It's lovely to hear you enjoyed the destination. We appreciate you taking the time to leave your feedback.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
27 days ago
Hello Stephen,
We are delighted to hear that you had such a positive experience on our Cruise the Heart of Europe. It's wonderful to know that you found the cabin and boat to be extremely comfortable and well-fitted out. We're also pleased that the service from all our staff, from housekeeping to the restaurant, bar, and crew, met your expectations. We appreciate your kind words regarding the food, drink selection, and portion sizes.
Kind regards,
Riviera Travel
The documents were helpful but basic.
The information from our tour manager was far superior and extremely useful
The airport meet and greet lady was useless, a scrappy piece of paper with hand...
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Riviera Travel
Riviera Travel
27 days ago
We are very sorry to hear that your experience did not meet your expectations. We appreciate you taking the time to share your feedback regarding the helpfulness of the documents provided and the assistance you received. We will certainly take your comments on board.
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Riviera Travel
Riviera Travel
27 days ago
We understand your feedback regarding the itinerary for Berlin and Dresden. We appreciate you highlighting the knowledge and helpfulness of your tour manager; it's wonderful to hear they ensured all guests were well looked after and made the most of your time in both cities.
Easy to communicate with Riviera staff who are friendly and helpful.
As I’ve already mentioned, our tour guide was excellent and coach was well driven.
Altogether a smooth trip.
Riviera Travel
Riviera Travel
27 days ago
Hello,
It’s wonderful to hear that you found our staff friendly and helpful, and that you had a smooth trip overall. We’re also delighted that your tour guide was excellent and that the coach was well driven. Thank you for your kind feedback.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
27 days ago
Hello,
We are delighted to hear that you had such an enjoyable few days in Normandy with us. It's wonderful to know that you found the programme varied and interesting, and that the air-conditioned coach was appreciated during the hot weather. We are thrilled that Diane Inglis was such a brilliant and informative guide, and that you found the hotel comfortable with pleasant staff and excellent breakfasts. We truly appreciate you choosing Riviera Travel for your third tour and are so pleased you are planning more.
Kind regards,
Riviera Travel
Top marks for organisation from outbound travel all the way through to return journey.
Riviera Travel
Riviera Travel
27 days ago
We are delighted to hear that your experience with our organization was seamless, from the moment you departed until your return journey. We appreciate you taking the time to share your feedback.
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Riviera Travel
Riviera Travel
27 days ago
We are so pleased to hear you enjoyed your Split, Rab and Undiscovered Islands of the North Yacht Cruise for solo travellers. It's wonderful to know you found Trogir and Rab to be highlights and that the onboard atmosphere and company contributed positively to your experience. We appreciate you sharing your feedback regarding Split and are glad to hear our tour manager met your expectations.
Efficient and friendly. All queries answered promptly.
Riviera Travel
Riviera Travel
27 days ago
We are delighted to hear that you found our service efficient and friendly, and that your queries were answered promptly. We appreciate you taking the time to share your positive experience.
Product reviews
Riviera Travel
Riviera Travel
27 days ago
We are delighted to hear that you had an excellent experience on board, with our attentive staff, varied food choices, and knowledgeable and entertaining guides on excursions. We are so pleased you enjoyed your Rhine Cruise to Switzerland.
very good on board, the staff from sailing crew to housekeeping, restaurant, bar, reception and management, were very professional, helpful and friendly. The Captain and crew were the reason we made...
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Riviera Travel
Riviera Travel
27 days ago
Hello Ian,
We are so pleased to hear about your wonderful experience on board and that you found our crew to be professional, helpful, and friendly. It's fantastic to know that the Captain's expertise was invaluable, and that George, Josh, Zaw, and Angel all contributed positively to your journey. We appreciate you sharing your kind words about our team.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
27 days ago
Hello Ian,
We are so glad to hear that you enjoyed your experience visiting the towns and cities on the Cruise the Heart of Europe. It's wonderful that you are considering returning to some of these places for a weekend break. We appreciate you sharing your thoughts on river cruising with us.
Kind regards,
Riviera Travel
Thank you for your wonderful feedback. We are delighted to hear that you found our service to be efficient and excellent. We truly appreciate you taking the time to share your experience with us.
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Riviera Travel
Riviera Travel
27 days ago
We are absolutely delighted to hear that you had a fantastic holiday and that your experience was excellent from start to finish. It is wonderful to know that you found the ship, Captain, crew, staff, and guide to be first-class. We truly appreciate you taking the time to share your positive feedback about the Split, Hvar & the Delights of Dalmatia Yacht Cruise.
Date of purchase: 11/07/2026
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28 days ago
Riviera Travel
Riviera Travel
27 days ago
Hello,
We appreciate you taking the time to share your feedback. We are glad to hear you had a positive experience and hope to welcome you back on a future journey with us.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
27 days ago
Hello,
We're so pleased to hear you had a lovely cruise and that you found your cabin a good size, the food to be good, and our crew and staff to be friendly and helpful. We appreciate you sharing your feedback regarding the dress code, and we'll certainly take this on board.
Kind regards,
Riviera Travel
Hello,
Thank you for your wonderful feedback. We are delighted to hear that you found our service thoughtful and caring. It is always our goal to provide an excellent experience for our customers.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
27 days ago
Hello,
We are so pleased to hear that you had a wonderful experience on your Lake Maggiore, Orta & the Matterhorn tour. It's fantastic to know that you found the arrangements, leadership, and hotel to be excellent. We truly appreciate you recommending Riviera Travel.
Kind regards,
Riviera Travel
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