Excellent service by all the staff. George, Josh, all the waiters were very cheerful. Great Cruise except low rainfall made river level low and thus we travelled by coach to another stop to avoid the...
Read more
Riviera Travel
Riviera Travel
27 days ago
Thank you for sharing your experience. We are delighted to hear that you received excellent service from our staff, and we appreciate you highlighting George, Josh, and the waiters. We understand that unforeseen circumstances can impact travel plans, and we regret that the low rainfall affected your itinerary. We are pleased that you had a great cruise overall.
Product reviews
Riviera Travel
Riviera Travel
27 days ago
We are delighted to hear that you enjoyed your Cruise the Heart of Europe experience and found the organisation, entertainment, tours, and staff to be excellent. We appreciate your feedback regarding the dining options and will certainly take your comments about incorporating more exotic dishes, particularly Indian cuisine, into consideration for future menu planning.
It's wonderful to hear you had such a positive experience with Riviera Travel! We're so glad we could provide you with excellent service and we truly appreciate you sharing your feedback.
Product reviews
Riviera Travel
Riviera Travel
27 days ago
We are so pleased to hear that your yacht cruise exceeded expectations and that you had such a wonderful experience with the crew, food, locations, and tour manager. It sounds like you had a truly memorable holiday.
The tour was good, did everything expected. I enjoyed the break and appreciated our guide's expertise.
Unfortunately the last lap did not work for me: the taxi I had ordered thru Riviera did not...
Read more
Riviera Travel
Riviera Travel
27 days ago
Hello,
We are so pleased to hear that you enjoyed your tour and appreciated our guide's expertise. We are sorry to hear about the issue with your taxi at Heathrow and the inconvenience this caused. We value your feedback.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
27 days ago
Hello,
Thank you for taking the time to share your feedback. We are pleased to hear that you found the tour to be well-organised and that our guide was professional. We appreciate your comments regarding the itinerary and your desire for more time in Berlin; we understand how a packed schedule can feel when there is so much to experience. It is wonderful to know that you had a most stimulating visit.
Kind regards,
Riviera Travel
Well looked after at all times. Pleasant, well informed guides.
Riviera Travel
Riviera Travel
27 days ago
It's wonderful to hear that you felt well looked after during your experience and that our guides were both pleasant and well informed. We truly appreciate you taking the time to share your feedback.
Product reviews
Riviera Travel
Riviera Travel
27 days ago
Thank you for taking the time to share your feedback about your recent holiday. We are delighted to hear that you found the holiday to be well organised with friendly representatives, and that the hotel was in a great location. It's wonderful that you enjoyed the trips. We appreciate your comments regarding the coach travel and hotel arrangements, and we will certainly take this into consideration.
Date of purchase: 06/07/2026
0
Share
PC
Patrick (Pat) Conn
Feefo Verified
GBR
28 days ago
What Patrick (Pat) Conn said about Riviera Travel:
I was getting worried about ticket delivery, and not everyone has a smart phone. My Eurowings ticketing was not included, but was sorted efficienty on board.
Product reviews
Date of purchase: 09/07/2026
0
Share
IA
Ian
Feefo Verified
GBR
28 days ago
What Ian said about Riviera Travel:
Great hotels. Copenhagen one was too far from centre
Tour manager brilliant
Riviera Travel
Riviera Travel
27 days ago
Hello Ian,
We are delighted to hear you enjoyed the hotels and had such a positive experience with your tour manager. We appreciate your feedback regarding the location of the Copenhagen hotel.
Kind regards,
Riviera Travel
Product reviews
Uploaded media
View all media (1)
Riviera Travel
Riviera Travel
27 days ago
Hello Ian,
We are so pleased to hear that you enjoyed your tour manager's services! We appreciate you sharing your thoughts on the hotel's location and the weather during your trip.
Kind regards,
Riviera Travel
Service on board was really good, staff extremely attentive.
Riviera Travel
Riviera Travel
27 days ago
We are so pleased to hear that you had an excellent experience with our onboard service and that our staff were so attentive. Thank you for your wonderful feedback.
Product reviews
Riviera Travel
Riviera Travel
27 days ago
Thank you for sharing your feedback on your recent Rhine Cruise to Switzerland. We are pleased to hear you found the cruise pleasant and that our onboard staff were brilliant and very attentive. We appreciate you highlighting the quality and variety of our food choices, and we are glad that our team was able to cater well to your dietary needs.
We acknowledge your comments regarding the scenery during the sailing from Basel and the duration of some of the walks. We value this insight as we continuously aim to enhance our guest experiences.
Thank you for taking the time to share your experience. We are delighted to hear that you were so pleased with the service you received.
Product reviews
Riviera Travel
Riviera Travel
27 days ago
Thank you for sharing your feedback on the Berlin, Dresden, Meissen & Colditz for Solo Travellers tour. We are delighted to hear that you enjoyed your experience and that our tour leader was a highlight for you. We appreciate you letting us know that you would have liked an additional day in Berlin and will certainly take this into consideration.
Date of purchase: 12/07/2026
0
Share
HE
Helen
Feefo Verified
GBR
28 days ago
Riviera Travel
Riviera Travel
27 days ago
Thank you for your 5* rating
Product reviews
Riviera Travel
Riviera Travel
27 days ago
We are so pleased to hear you had such a special holiday with us. It's wonderful that you found our staff, food, and tour guides to be excellent and that the ship was spotlessly clean. We truly appreciate your feedback.
Date of purchase: 10/07/2026
0
Share
HE
Helen
Feefo Verified
28 days ago
What Helen said about Riviera Travel:
Have had travelled with Riviera on many occasiond but this tour was not up to their usual high standard
Riviera Travel
Riviera Travel
27 days ago
We are sorry to hear that your recent tour did not meet the high standards you have come to expect from Riviera Travel. We value your loyalty as a returning customer and appreciate you taking the time to share your feedback with us.
Product reviews
Riviera Travel
Riviera Travel
27 days ago
We are sorry to hear that your holiday did not get off to the best start. We understand your disappointment regarding the coach travel and the initial part of your time in Lucerne. We also note your comments about the arrival arrangements and the walk through Strasbourg, and your suggestions for adjustments to the itinerary. We appreciate you sharing your experience.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.