We are delighted to hear that you had such a wonderful experience with us. Thank you for taking the time to share your positive feedback.
Product reviews
Riviera Travel
Riviera Travel
18 days ago
Thank you for sharing your wonderful feedback about your recent yacht cruise with us. We are delighted to hear that you enjoyed the islands, tours, and the time spent exploring, as well as the warm hospitality from our crew. We also appreciate your constructive comments regarding the dining experience, and we will certainly take your thoughts on board as we continue to refine our menus. We look forward to welcoming you back on another journey in the future.
Date of purchase: 24/09/2026
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19 days ago
Riviera Travel
Riviera Travel
18 days ago
Thank you for your 4* rating
Product reviews
Riviera Travel
Riviera Travel
18 days ago
Thank you for sharing your thoughtful feedback regarding your recent tour. We are delighted to hear that you enjoyed the experience overall, and we appreciate your valuable suggestions for enhancing the itinerary on the final day.
Very well organised and efficient, any queries were quickly dealt with.
Riviera Travel
Riviera Travel
14 days ago
Thank you for your review. We are delighted to hear that you enjoyed your exploration of the Loire Valley and found the holiday to be well organised. It is particularly pleasing to know that any queries were dealt with quickly and efficiently. We hope to welcome you on another Riviera Travel holiday soon.
Product reviews
Riviera Travel
Riviera Travel
14 days ago
Thank you for your review. We are delighted to hear that you found the holiday enjoyable overall and that both your Riviera Tour Manager and coach driver helped make the experience a success.
It is pleasing to know that you enjoyed the excursions and found them well organised. We also appreciate your comments regarding the hotels. Whilst hotel star ratings are determined by local tourism authorities and can vary between countries, we are sorry that the second and third hotels did not fully meet your expectations. We have shared your observations with the relevant team for review.
Thank you again for your feedback, and we hope to welcome you on another Riviera Travel holiday in the future.
Easy to book. Lots of pre-travel information. Friendly and approachable local and Riviera Tour Guides. Transport appropriate and on time.
Some free time to relax and explore the sites/areas.
Riviera Travel
Riviera Travel
20 days ago
We are delighted to hear that you had such a seamless and enjoyable experience with us from start to finish. Thank you for sharing your positive feedback about our guides and arrangements.
Product reviews
Riviera Travel
Riviera Travel
20 days ago
We are delighted to hear that you enjoyed such a smooth booking process and had a wonderful time exploring with our knowledgeable guides and staying in excellent accommodation.
The service was extremely good, nothing was too much trouble.
Riviera Travel
Riviera Travel
19 days ago
Hello Ian ,
We are delighted to hear that you enjoyed such wonderful service during your holiday with us, and we look forward to welcoming you on another trip in the future.
Product reviews
Riviera Travel
Riviera Travel
19 days ago
Thank you for sharing your wonderful feedback with us. We are delighted to hear that you had such a great time exploring Helsinki, Tallinn and Riga, and that our guide made your holiday extra special, though we note your mixed impressions of the accommodation provided.
Kind regards,
Riviera Travel
Expert, caring, friendly your manager. She engaged and charmed the whole group.
Riviera Travel
Riviera Travel
20 days ago
Thank you for sharing your wonderful experience with us. We are delighted to hear that our team made your journey so special and memorable.
Product reviews
Riviera Travel
Riviera Travel
20 days ago
Thank you for sharing your wonderful feedback about your recent tour through Lisbon, Porto, and the Douro Valley. We are delighted to hear that you enjoyed the itinerary and that the journey was such a memorable experience for you.
Thank you for taking the time to leave such a wonderful rating. We truly appreciate your support and look forward to welcoming you on your next journey with us.
Product reviews
Riviera Travel
Riviera Travel
20 days ago
Thank you so much for sharing such wonderful feedback about your recent journey with us. We are delighted to hear that you enjoyed every aspect of the itinerary and that our team made your time away so special.
Well organised trip and our guide Jacky Harrison stood in at the last minute and did a sterling job
Riviera Travel
Riviera Travel
20 days ago
Thank you for your fantastic feedback. We are delighted to hear that you had a well-organised trip and appreciated the wonderful support from your guide.
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Riviera Travel
Riviera Travel
20 days ago
Thank you for sharing such positive feedback about your recent tour. We are delighted to hear that you enjoyed visiting wonderful places and appreciated the selection of hotels and company along the way.
Compared to other organised holidays we have been on the service was poor although the local guide and coach driver were superb.
Riviera Travel
Riviera Travel
19 days ago
Thank you for your feedback.
We are sorry to hear that aspects of the service did not meet your expectations. However, we are delighted that the local guide and coach driver made such a positive impression, and we will ensure your kind comments are shared with them and their management team.
Product reviews
Riviera Travel
Riviera Travel
19 days ago
Thank you for taking the time to share your feedback. We were sorry to read that aspects of your tour did not meet your expectations, particularly regarding the itinerary, organisation and dining arrangements. We appreciate how disappointing it can be when a holiday experience falls short of what was anticipated.
As this forum is not intended for the investigation of individual complaints, we would encourage you to contact our Guest Relations team directly, should you wish your concerns to be formally reviewed. This would allow us the opportunity to fully investigate the matters you have raised and provide a detailed response. In line with our booking conditions and ABTA guidance, complaints should be submitted in writing within 28 days of returning from your holiday, wherever possible.
We were pleased to read your positive comments regarding the local guide, coach driver and the Majorelle Gardens, and we thank you for taking the time to provide your feedback.
Thank you for your review of your holiday.
We are sorry to hear that the arrangements following the Mount Etna eruption did not meet your expectations. We appreciate that the disruption caused by this unforeseen event was disappointing and understand your concerns regarding the alternative arrangements that were put in place.
Your feedback has been shared with the relevant teams for review, and we thank you for taking the time to share your comments.
Product reviews
Riviera Travel
Riviera Travel
14 days ago
Thank you for your review of our Classic Sicily for Solo Travellers holiday.
We are delighted to hear that you found the tour excellent and that you enjoyed your experience in Sicily. It is always pleasing to know when the itinerary and organisation combine to create such an enjoyable holiday.
We appreciate you taking the time to share your feedback and hope to welcome you on another Riviera Travel holiday soon.
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