Personal service . Good photography and presentation of the property far superior to other agents we'd used.
Seemed to maintain interest although the property was sold quickly. But then again that...
Read more
Rob
Rettie
8 years ago
Thank you for the positive feedback. I'm delighted that the house sold so well. Great houses always make our jobs easier. I hope you have got settled into your new home. Regards Rob.
0
Share
MS
Mr Roy Snedden
Feefo Verified
Edinburgh
8 years ago
What Mr Roy Snedden said about Rettie:
Beyond disappointed and let down.
Flat was not marketed at the correct value. I therefore did not make as much profit as I should have or would have. I challenged Max and was awarded £250 off my final bill - not befitting of the...
Read more
Max Mills
Rettie
8 years ago
Thank you for taking the time to provide us with this feedback. It is extremely disappointing for us to hear how unhappy you are with the service received, though not altogether surprising given our extensive communication during the period of our involvement. It is particularly worrying that you felt we were unwelcoming, cold and unfriendly. This certainly wasn’t our intention and I do apologise if we came across this way.
All of our marketing recommendations were set out in our original marketing letter. The price achieved was in line with the Home Report valuation and with what we said was achievable under current market conditions at that time.
We are genuinely sorry the whole experience was not to your satisfaction.
We wish you the best in your new home.
Kind regards,
Max
0
Share
Trusted Customer
Feefo Verified
8 years ago
Full service at all times actively promoting our home.
Anne
Rettie
8 years ago
Many thanks for your feedback. Hope your enjoying your new home
0
Share
MO
Miss Catherine Ogilvie
Feefo Verified
8 years ago
What Miss Catherine Ogilvie said about Rettie:
Very helpful and approachable staff.
Anne
Rettie
8 years ago
Many thanks for your feedback
0
Share
MJ
Mr & Mrs S & N Jackson
Feefo Verified
8 years ago
What Mr & Mrs S & N Jackson said about Rettie:
Fantastic service!
The service we received from Rettie from start to finish was excellent. Not only did they secure a number of offers on our house within a week of it going on the market, they were also very proactive...
Read more
Rob
Rettie
8 years ago
Thank you both for such good feedback. It is always gratefully received. We hope you are getting settled into your new home. Regards Rob
0
Share
MH
Mr Ross Helliwell
Feefo Verified
8 years ago
What Mr Ross Helliwell said about Rettie:
A fabulous team that work hard to deliver the best price for my property.
Alison
Rettie
8 years ago
Thanks Ross we were delighted to help and we hope to work again with you in the future. John, Alison and the team
0
Share
MY
Mr Eddie Younger
Feefo Verified
8 years ago
What Mr Eddie Younger said about Rettie:
very helpful in selling my property after some trying experiences
Patrick
Rettie
8 years ago
Dear Mr Younger,
Thank you for the review.
Regards
Paddy
0
Share
Trusted Customer
Feefo Verified
8 years ago
Hard work and clever marketing
Rettie persevered to sell a difficult property with strong marketing and a team always ready to receive interested parties. Very pleased, I'll use them again.
Max Mills
Rettie
8 years ago
Many thanks for your feedback. It is great to hear you were so pleased with the service you received from us. We would be delighted to assist you with any future property transactions. Kind regards, Max Mills
0
Share
MP
Mr Andy Parkinson
Feefo Verified
Newcastle upon Tyne
8 years ago
What Mr Andy Parkinson said about Rettie:
Professional service with regular updates on the progress of your sale
The team were professional, knowledgeable and friendly. They kept me informed at every stage so I always knew what was happening. They also resolved a number of issues to ensure that the sale process...
Read more
Rob
Rettie
8 years ago
Dear Andy, Many thanks for the feedback. I'm delighted that everything got sorted and that the sale went through. We are always delighted to hear such positive feedback. It means a great deal to us. Kind regards, Rob
0
Share
MH
Mrs Claire Henderson
Feefo Verified
Glasgow
8 years ago
What Mrs Claire Henderson said about Rettie:
The service was very professional, comprehensive and good value. My flat had been on the market with another estate agent and failed to sell, Richard at Rettie secured more viewings in a week than...
Read more
Anne
Rettie
8 years ago
Many thanks or your feedback, it is much appreciated.
Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.
