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Rettie Reviews | Customer Service Reviews for https://www.feefo.com/reviews/rettie-co-ltd | Feefo

Displaying all 1,937 reviews

Trusted Customer

9 years ago

Date of purchase: 05/12/2015

We are letting not a buyer - question not applicable from the side text. For letting, as a tenant, feedback is often slow and we have to follow up with phone calls or get a call from a contractor...

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Vicki

Rettie

9 years ago

Dear Mr Wardner, thank you for taking the time to leave us feedback. We are grateful and take all comments on-board. I have updated our communication slightly to confirm that the feedback we are requesting is in relation to our Lettings Team.

Your Portfolio Manager will be in touch soon to discuss the best communication methods for you to ensure you receive a higher service level going forward. Please accept our apologies for any inconvenience caused to date.

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Trusted Customer

9 years ago

Date of purchase: 01/04/2016

Stressful experience

Difficult to get a hold of. Renting process took a month and then the flat was pulled off at the last minute 2 days before we were supposed to sign the lease. With notice handed in to our current...

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Vicki

Rettie

9 years ago

Dear Miss Ferguson, firstly I thank you for taking the time to leave us feedback. Unfortunately the Landlord withdrew the property at short notice which was outwith our control. I understand this situation would have been very stressful for you and I apologise that you did not feel we assisted you. I would be happy to discuss things further with you if you would like to contact the office and ask for me.

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Trusted Customer

9 years ago

Date of purchase: 10/11/2015

Very helpful and also easy to get in touch with. Quick response to any issues

Vicki

Rettie

9 years ago

Thank you for your feedback, this is greatly appreciated.

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Trusted Customer

9 years ago

Date of purchase: 12/05/2016

Professional, helpful and informed company

Throughout the entire renting process, from the initial viewing to getting the keys, the staff at Rettie have been helpful, professional and available to answer any questions within a good timeframe....

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Vicki

Rettie

9 years ago

Dear Mr Keddie, thank you for your kind comments. It's great to hear!

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Mike

Aberdeen

9 years ago

Date of purchase: 12/05/2016

What Mike said about Rettie:

Excellent agency!!

Rettie have been a very professional and also very friendly agency. I have had a great time dealing with all agents and their response has been prompt and effective. They helped me throught my...

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Vicki

Rettie

9 years ago

Dear Mike, thank you for your feedback. We are pleased that you enjoyed your tenancy with us and it's great to hear that you would recommend Rettie to others.

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Trusted Customer

9 years ago

Date of purchase: 01/05/2016

Couldn't be better!

My agent, Emma, was very responsive to communications. I was given ample notice of inspections in writing, had cooperative dealings with all contractors who came to the property, and the landlord was...

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Vicki

Rettie

9 years ago

Hi Lisa, thank you for your kind comments. Enjoy your last few months in the flat and please let us know if you require any assistance in the future!

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Trusted Customer

9 years ago

Date of purchase: 03/05/2016

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About Rettie

Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.

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0131 220 4160

11 Wemyss Place, Edinburgh, Midlothian, EH3 6DH, United Kingdom