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Rettie Reviews | Customer Service Reviews for https://www.feefo.com/reviews/rettie-co-ltd | Feefo

Displaying all 2,003 reviews

Mr George Breckenridge

7 years ago

Date of purchase: 27/10/2017

What Mr George Breckenridge said about Rettie:

Staff excellent and did a great job for me

Anne

Rettie

7 years ago

Thank you for your feedback, I'm delighted you were pleased with the service

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Mr Jj O'Hara

7 years ago

Date of purchase: 11/10/2017

What Mr Jj O'Hara said about Rettie:

excellent!

Siobhan

Rettie

7 years ago

Thank you for taking the time to respond, I know how busy you are running our favourite coffee houses!!!

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Mrs Dorothy Reynolds

Glasgow

7 years ago

Date of purchase: 13/10/2017

What Mrs Dorothy Reynolds said about Rettie:

Efficient Service

We found Rettie to be extremely efficient and knowledgeable about the current housing market in the West End. Sold our house within three days. We have no hesitation in recommending them.

Anne

Rettie

7 years ago

Many thanks for your feedback, delighted you were pleased with the service. Hope your enjoying your new home.

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Mr Hugh McClure

7 years ago

Date of purchase: 12/10/2017

What Mr Hugh McClure said about Rettie:

Emphasis on clients requirements was excellent

Anne

Rettie

7 years ago

Thank you for the feedback Hugh, delighted we got it over the line for you. All the best for the future.

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Mr D Hay

Milngavie

7 years ago

Date of purchase: 14/10/2017

What Mr D Hay said about Rettie:

I learned something from this transaction, I will not be caught out again.

I was disappointed at the fee when it was agreed, I was under the impression that would be the fee, not vat added after the fact, When I said the sum of £1400 which was the house report survey...

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Siobhan

Rettie

7 years ago

Dear Mr Hay, Thank you for taking the time to provide feedback. I am very sorry that the experience you have had with our branch has resulted in you being disappointed. Although it is stated on our Terms of Business that both Marketing and Commission fees are subject to VAT, our team will ensure that going forward this is highlighted verbally at time of instruction in addition to the information provided on the written paperwork. I appreciate that you and Mark have already spoken but, should you wish to discuss this further, please do not hesitate to contact me. Yours sincerely, Siobhan Cox

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Mrs A Brogan

Bearsden

7 years ago

Date of purchase: 11/10/2017

What Mrs A Brogan said about Rettie:

Outstanding team work from Rettie Bearsden

Professional in every way. It was a pleasure to call your office and speak to the girls who kept us up to date with the sale of our property. I have already recommended your services to friends and...

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Siobhan

Rettie

7 years ago

Thank you for taking the time to provide feedback, you were a pleasure to deal with. I hope you are enjoying your new home :)

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Professor Hugh Foot

7 years ago

Date of purchase: 05/10/2017

What Professor Hugh Foot said about Rettie:

very good experience with Rettie. Good advice when deciding the level of offer; excellent brochure and photos; easy and quick communication over the through-flow of potential buyers; charming staff...

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Siobhan

Rettie

7 years ago

Dear Professor Foot, thank you very much for taking the time to complete the survey - we were delighted to assist you with the sale of your lovely home. Wishing you all the very best with your new life in Australia.

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Trusted Customer

7 years ago

Date of purchase: 05/10/2017

Great service and great communication. I would say I thought that designing the brochure and floorplan was a bit slow and would have been better if was ready went listing went live. Other than that I...

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Anne

Rettie

7 years ago

Many thanks for your feedback, delighted you were happy with the service

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Mrs L Harris

7 years ago

Date of purchase: 04/10/2017

What Mrs L Harris said about Rettie:

A highly professional service

You did everything you said you would, and when you said you would do it.

Becky

Rettie

7 years ago

Dear Mrs Harris

Thank you for taking the time to leave such positive comments regarding your service experience with the Berwick team. I have passed them on.

Kind Regards

Becky Lindsay

Chief Operating Officer

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Trusted Customer

7 years ago

Date of purchase: 29/09/2017

Excellent service and expert advice

Extremely professional, knowledgeable, helpful, friendly service at all times. We wouldn't hesitate to recommend Rettie and return to them in future.

Siobhan

Rettie

7 years ago

Thank you for taking the time to respond to the survey and, I hope your mum and dad are settling well in to their new apartment.

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About Rettie

Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.

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0131 220 4160

11 Wemyss Place, Edinburgh, Midlothian, EH3 6DH, United Kingdom