Staff to pass on messages and information to each other.Fulfil the promise made up front that they would keep us informed during the sale process.
Anne
Rettie
7 months ago
Thank you for your honest feedback. I’m really sorry to hear about the stress and inefficiencies you experienced — that’s not the standard we strive for.
Your comments are being taken seriously, and we’ll be reviewing what went wrong to make improvements.
Thanks again for bringing this to our attention.
Best regards,
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Mrs Sellars
Feefo Verified
Bearsden
7 months ago
What Mrs Sellars said about Rettie:
Fantastic service!
Could not have chosen a better company. Very professional, competent and experienced.
Siobhan
Rettie
7 months ago
The team are thrilled to receive your feedback and, we are very grateful for having been entrusted with your sale. It was our pleasure to act for you.
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Trusted Customer
Feefo Verified
7 months ago
Speedy response to all our communication.
Helpful, friendly staff..
Obtained many viewers.
Supported a quick successful purchase.
Alison
Rettie
7 months ago
Thank you so much for your kind words! We're thrilled to hear you were pleased with our service, communication, and the successful outcome. It was a pleasure working with you, and we're glad we could support you every step of the way. Wishing you all the best for the future! Best Rettie Newton Mearns
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Mr Gray
Feefo Verified
7 months ago
What Mr Gray said about Rettie:
Good advice and a quick sale
Jill McCulley
Rettie
7 months ago
thank you, it was great to get a sale over the line so quickly!
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Trusted Customer
Feefo Verified
7 months ago
The personal service from the Rettie team is excellent, and their knowledge of the property market in the West End is extensive.
Anne
Rettie
7 months ago
Thank you for your feedback on the service provided by the West End Team, delighted you were pleased with the service - We hope we can assist again in the future. Kind Regards Anne Sutherland Branch Manager
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Trusted Customer
Feefo Verified
7 months ago
100% job done
100% commitment to selling the property
George the manager in St Andrews did the virtual viewing and Carlin did the negotiation
Everything was professional
Well done
Thank you
Jill McCulley
Rettie
7 months ago
thank you for sharing your feedback of working with our team at St Andrews, good to see how our advanced tech can help get properties sold even without an in person viewing!
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Trusted Customer
Feefo Verified
7 months ago
All staff were extremely pleasant and reassuring.
Siobhan
Rettie
7 months ago
Thank you for taking the time to review the service you received, it is very much appreciated. We were grateful to have been entrusted with the sale and it was our pleasure to act for you.
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Mr Brown
Feefo Verified
Glasgow
7 months ago
What Mr Brown said about Rettie:
Exceptional Service from Start to Finish
I recently sold my property through Rettie and couldn’t be happier with the experience. From start to finish, the whole process was made smooth and stress-free thanks to the team’s professionalism...
Read more
Kay Blair
Rettie
7 months ago
Thank you very much indeed for taking the time to leave your feedback; Alice and Vincent will be thrilled with your comments and I will be sure to pass them on. Best Wishes, Kay Blair, Director
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Mr Smith
Feefo Verified
Glasgow
7 months ago
What Mr Smith said about Rettie:
Poor service from Rettie Newton Mearns
Be more honest about how much the house is worth and what it should sell for.
Be better prepared prior to house going on to the market.
Kay Blair
Rettie
7 months ago
Mr Smith, Thank you for taking the time to leave your feedback. I know my colleague Daniel has subsequently spoken with you. We genuinely appreciate you sharing your constructive feedback, as it gives us an opportunity to reflect on our service and continue improving the experience we provide to all of our clients.
On behalf of everyone here, I would like to extend our best wishes as you settle into your new home. Best wishes, Kay Blair, Director
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Trusted Customer
Feefo Verified
7 months ago
Excellent communication of every part of the process.
John Wybar
Rettie
7 months ago
Thank you very much for your feedback. I am delighted you were so happy with the service you received from the Edinburgh Residential sales team at Rettie. We would love to help again in the future.
John Wybar
Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.
