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Red Funnel Isle of Wight Ferries Reviews

Rated
Excellent
Service
4.1
/5
Product
4.1
/5

5

4

3

2

1

3,637

1,300

510

378

643

6,468

ratings over the past year

Displaying all 52,630 reviews
Trusted Customer
11 years ago
Date of purchase: 08/11/2013
Arrived at Southampton 1 hour 5 minutes early and were put on the sailing about…
Arrived at Southampton 1 hour 5 minutes early and were put on the sailing about to depart, which meant we arrived at our accomodation just before the owners were about to go out for a few hours....

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Trusted Customer
11 years ago
Date of purchase: 08/11/2013
My first choice for ferry travel. I feel that Red Funnel listens out for what…
My first choice for ferry travel. I feel that Red Funnel listens out for what the customer needs.- and now the crew are even smarter !!
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Trusted Customer
11 years ago
Date of purchase: 08/11/2013
Better service than Wightlink, but fares too expensive for vans
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Trusted Customer
11 years ago
Date of purchase: 08/11/2013
I am a weekly traveller - almost always a good, punctual service. Only criticism in the…
I am a weekly traveller - almost always a good, punctual service. Only criticism in the last year has been poor organisation and delays at Bestival time in Southampton - in contrast, E Cowes terminal...

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Trusted Customer
11 years ago
Almost always a good service, even when busy - but not always. travelling to island in the run up to Bestival check in at Southampton was astoundingly slow (the worst I have ever known in 5 years of travelling almost every week), causing tailbacks and congestion into the Southampton roads system. When I queried why there were only 2 of the 3 check-in lanes in use I was told that was a 'management decision'. In contrast, E Cowes terminal provided excellent, efficient service on the Monday after Bestival
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thanks for the positive review. We didn't get Bestival check-in quite right at Southampton in 2013 - sorry! Hope you had a great time at Robin Hill.
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Trusted Customer
11 years ago
Date of purchase: 08/11/2013
Ships and crew are good. Office bad. Latest blunder: PIN numbers to book in at…
Ships and crew are good. Office bad. Latest blunder: PIN numbers to book in at terminals!! Why did you not tell us so that I could have given my wife, who holds a card, the PIN number? What's...

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Trusted Customer
11 years ago
Date of purchase: 08/11/2013
Service was fine but a £5 amendment fee to change a booking that was on…
Service was fine but a £5 amendment fee to change a booking that was on hold - Really ?? It's extortionate travel at the best of times without being ripped of any more. I do think Red Funnel have...

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Trusted Customer
11 years ago
Date of purchase: 08/11/2013
good ships, friendly staff, reasonabe timetable, what more could you ask for!!
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Trusted Customer
11 years ago
Date of purchase: 08/11/2013
good service and relable
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Trusted Customer
11 years ago
Date of purchase: 08/11/2013
No problems. Exactly as it should be.
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Trusted Customer
11 years ago
Date of purchase: 08/11/2013
I booked with Red Funnel because I received an offer for a day return & up…
I booked with Red Funnel because I received an offer for a day return & up to 7 people for just £32. Travel across the Solent is very expensive i.e. Wight link was £58.
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About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
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12 Bugle Street, Southampton, Hampshire, SO14 2JY, United Kingdom
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About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.