Merchant Logo

Red Funnel Isle of Wight Ferries Reviews

Rated
Excellent
Service
4.1
/5
Product
4.1
/5

5

4

3

2

1

3,568

1,251

495

372

614

6,300

ratings over the past year

Displaying all 52,979 reviews
Trusted Customer
11 years ago
Date of purchase: 15/12/2013
I think the food is to expensive for breakfasts and there never seem to be enough…
I think the food is to expensive for breakfasts and there never seem to be enough seats in the lounge for passengers as I am always struggling to find a seat if you do not race to sit down straight...

Read all
0
Share
Trusted Customer
11 years ago
Date of purchase: 15/12/2013
Passenger lounge unpleasant cooking oil smell. Noticed this many times in the past. Yuk!
0
Share
Trusted Customer
11 years ago
Date of purchase: 15/12/2013
Ferry was very busy and we were travelling with our 15 month twins. Were unable…
Ferry was very busy and we were travelling with our 15 month twins. Were unable to be close to the lift but the employee helped us transport twins pushchairs and associated bags. Extremely helpful....

Read all
0
Share
Trusted Customer
11 years ago
Date of purchase: 15/12/2013
As usual when taking the 10.30 pm Friday night crossing to Cowes their was hardly…
As usual when taking the 10.30 pm Friday night crossing to Cowes their was hardly any serving staff. Coffee shop open for 10 minutes. Return journey on sunday was told by boarding staff that the...

Read all
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thanks for the feedback, we will contact you separately to put things right.
0
Share
Trusted Customer
11 years ago
Date of purchase: 14/12/2013
I was a first time traveller with my dog, check in lady was really helpful &…
I was a first time traveller with my dog, check in lady was really helpful & even gave my dog a gravy bone. Loading chaps were great & pressed the lift button for me, was like being first class even...

Read all
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thanks for taking the time to let us know about your journey and for your kind comments. We are very proud of our staff and I'm glad they made you (and your dog) feel welcome. We hope you have a great Christmas and we look forward to seeing you on board in the New Year!
0
Share
Trusted Customer
11 years ago
Date of purchase: 14/12/2013
Being disabled and telling Red Funnel, they couldn't have been more helpful if they tried.…
Being disabled and telling Red Funnel, they couldn't have been more helpful if they tried. From entering the gates to on board and at the other end the staff and crew were very helpful. Thank you Red...

Read all
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
I just wanted to say thank you for taking the time to let us know about your journey and for your kind comments. We are very proud of our staff and I'm glad they helped you to have a good journey. We hope you have a great Christmas and we look forward to seeing you on board in the New Year!
0
Share
Trusted Customer
11 years ago
Date of purchase: 14/12/2013
Strong smell of cooking in main cabin on Red Falcon. Hopefully with the imminent refit,…
Strong smell of cooking in main cabin on Red Falcon. Hopefully with the imminent refit, fume extraction will be addressed.
0
Share
Trusted Customer
11 years ago
Date of purchase: 14/12/2013
Services run on time although winter schedules are heavily reduced and often inconvenient. Inadequate seating…
Services run on time although winter schedules are heavily reduced and often inconvenient. Inadequate seating accommodation if boats are full. Catering unimaginative and lacking quality. Above...

Read all
0
Share
Trusted Customer
11 years ago
Date of purchase: 14/12/2013
efficient loading - on time trouble free sailing.
0
Share
Trusted Customer
11 years ago
Date of purchase: 14/12/2013
I always have a pleasant journey with Red Funnel, and I continue to use them without…
I always have a pleasant journey with Red Funnel, and I continue to use them without problems. My only issue is that there is (as far as i know) no way to actually book a ticket after the office...

Read all
0
Share
About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Read all
12 Bugle Street, Southampton, Hampshire, SO14 2JY, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.