they were very helpfully ,everone who we spoke to ,always plenty of drinks ,chat and info . no body was pushing you ,had plenty of time to sort the deal for us. we look forward to a return vist ,
Product reviews
Date of purchase: 30/03/2016
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Trusted Customer
10 years ago
Good local business who I am happy to support.
Product reviews
Date of purchase: 14/03/2016
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Trusted Customer
10 years ago
Excellent customer service
Product reviews
Date of purchase: 01/03/2016
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Trusted Customer
10 years ago
Prompt attention to headlight problem - satisfactorily resolved.
Outstanding service from sales manager (Tim Vaughan) who offered and then drove the car to Kent. Without his effort, we would not have been able to complete the purchase.
The Sales Team and Service Department always make you feel welcome and always look after the customer. Not like the Volvo Technical Team (see comments below)
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.